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Dr. Jacquelyn Reilly, MD

Dr. Jacquelyn Reilly, MD

Ear, Nose, and Throat*
25+ years of experience

Dr. Jacquelyn Reilly, MD is a head & neck surgery otolaryngologist in Springfield, MA and has over 25 years of experience in the medical field. Dr. Reilly has extensive experience in Sleep Apnea and Upper Respiratory Conditions. She graduated from University of Massachusetts Chan Medical School in 1998. She is affiliated with medical facilities Baystate Medical Center and Cooley Dickinson Hospital. She is accepting new patients and telehealth appointments.

3.5 Star Rating
Based on 19 reviews 3.5 Star Rating (19 reviews)

Practice

100 Wason Ave Ste 100 Springfield, MA 01107
Telehealth available
(413) 732-7426

Dr. Reilly is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Friendly Staff
    Patients said the staff was friendly. • See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Reilly's Reviews

Likelihood to recommend Dr. Reilly

3.5

19 ratings, 11 with a written review
5 Star
58%
58%
4 Star
0%
0%
3 Star
11%
11%
2 Star
0%
0%
1 Star
32%
32%

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RecentHighestLowestMost Helpful
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Mar 28, 2023
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Kathleen Mitchell – Nov 10, 2022
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What went well
  • Staff friendliness
What could be improved
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Sonia Valentine – Dec 30, 2021
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 person found this helpful
Helpful
Joanne Dalpe MD – Sep 01, 2021
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
2 people found this helpful
Helpful
Lorena A Sienko – Mar 24, 2021
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
8 people found this helpful
Helpful
JL in Florence, MA – Nov 17, 2018
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What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
6 people found this helpful
Helpful
Westfield, MA – Nov 16, 2018
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What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Mar 01, 2018
×Post a ResponseAre you Dr. Jacquelyn Reilly, MD?
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 people found this helpful
Helpful
Oct 25, 2017
×Post a ResponseAre you Dr. Jacquelyn Reilly, MD?
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
8 people found this helpful
Helpful
Feb 10, 2017
×Post a ResponseAre you Dr. Jacquelyn Reilly, MD?
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
5 people found this helpful
Helpful
Ann in Springfield, MA – Apr 11, 2016
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How was your experience with Dr. Reilly?

Know Before You Go

About Me

biography

Dr. Jacquelyn Reilly, MD is a head & neck surgery otolaryngologist in Springfield, MA and has over 25 years of experience in the medical field. Dr. Reilly has extensive experience in Sleep Apnea and Upper Respiratory Conditions. She graduated from...read more

  • Ear, Nose, and Throat

  • Pediatric Otolaryngology (Ear, Nose & Throat)

  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Albert Einstein College Of Medicine

    Internship Hospital, 1999

  • University Of Massachusetts Chan Medical School

    Medical School, 1998

  • Tufts University

    Undergraduate School, 1993

  • Bucknell University

    Undergraduate School, 1989
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

Dr. Reilly is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Focus on Eczema

    Locations

    Practice

    Ear Nose & Throat Surgeons of Western New England LLC100 Wason Ave Ste 100 Springfield, MA 01107
    1
    • Call
    • Fax
    • Hours
      • Mon: 8:30am - 5:00pm
      • Tue: 8:30am - 5:00pm
      • Wed: 8:30am - 5:00pm
      • Thu: 8:30am - 5:00pm
      • Fri: 8:30am - 5:00pm
    • Directions

    Practice

    Veterans Affairs Central Western Massachusetts Healthcare System421 N Main St Leeds, MA 01053
    2

    Practice

    Mercy Medical Center271 Carew St Springfield, MA 01104
    3

    Practice

    Office766 N King St Ste 2 Northampton, MA 01060
    4

    Affiliated Hospitals

    • Cooley Dickinson Hospital

      30 Locust St
      Northampton, MA 01060
      Recipient of 1
      hospital award

      How patients felt about the care they received at this hospital.

      89%
      Patients said they were given information about recovering at home

      5% higher than the national average

      81%
      Patients said that nurses always listened to them and explained things well

      6% higher than the national average

      View all patient feedback

    • Baystate Medical Center

      759 Chestnut St
      Springfield, MA 01199
      Recipient of 11
      hospital awards

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      72%
      Patients said that doctors always listened to them and explained things well

      4% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality