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Dr. Jeffrey Marshall, DO

Dr. Jeffrey Marshall, DO

Family Medicine*

Dr. Jeffrey Marshall, DO is a family medicine physician in Westerville, OH. He is affiliated with medical facilities such as OhioHealth Grant Medical Center and Riverside Methodist Hospital. He is accepting telehealth appointments.

3.4 Star Rating
Based on 5 reviews 3.4 Star Rating (5 reviews)

Practice

400 Altair Pkwy Ste 3100 Westerville, OH 43082
Telehealth available

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Dr. Marshall's Reviews

Likelihood to recommend Dr. Marshall

3.4
5 ratings, 5 with a written review
5 star
60%
60%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
40%
40%

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Colonoscopy
Dr Marshall insisted at my age I get a colonoscopy. I waited and finally did it. Came back positive for colon cancer. Thank you Dr. Marshall. Saved my life. My early detection gives me a long life to go.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Stephen Krock – Feb 29, 2024
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Personal opinion clown visit
A mouthpiece mostly disrespectful of my reason for being there. Dove into my history and critiqued it in a frustrated manner like it means something to him or I'm a hypochondriac not knowing what he is talking about !! Offered no remedy for my issue of of that day ! Ended the clown show saying I was a candidate for weight loss surgery totally unrelated ! I've been going good there at Westerville family physicians for decades, should of waited for Dr. Kitchen, he was good and will miss his knowledge and professional demeanor and his awesome nurse ! !
What went well
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jeffrey Sullivan – Jun 13, 2023
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Excellent, Caring, Thoughtful, Insightful
Dr. Marshall is very knowledgeable. Today my mental health is better than ever. Dr. Marshall is committed to the overall health of his customers as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Susan S – Mar 27, 2023
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Wouldn’t even TALK to us
I made an appointment for my mom, who needs a new Dr closer to home and Dr Marshall was suggested. We waited 8 weeks for this appointment, but when she arrived he would not even see her because she had another appointment scheduled with a second dr nearby next week. The whole idea was for her to talk to a couple of people to see who she is comfortable with - she’s had the same dr for 30 plus years and is 90 years old for god’s sake! But Dr Marshall wasn’t going to waste his time getting to know someone who might not end up choosing him - even when we offered to pay for it! What kind of service/ practice won’t even speak to a new patient without a “commitment “ that the person will always be their patient/“choose them?” I had told everyone in the office up front what the visit was as about ahead of time. A waste of our time and energy , which is limited for my mom. If you don’t have the decency to treat your patients better we’re glad not to have you as her Dr.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Mar 10, 2022
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Dr. Marshall took his time in assessing my health issues by video visit & addressed all my concerns.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
JM – Jan 24, 2021
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About Me

biography

Dr. Jeffrey Marshall, DO is a family medicine physician in Westerville, OH. He is affiliated with medical facilities such as OhioHealth Grant Medical Center and Riverside Methodist Hospital. He is accepting telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Lake Erie College Of Osteopathic Medicine

    Medical School
American Osteopathic Association®
American Osteopathic Board of Family Physicians®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Femm Health Center400 Altair Pkwy Ste 3100 Westerville, OH 43082
1

Practice

Westerville Family Physicians Inc.444 N Cleveland Ave Ste 200 Westerville, OH 43082
2
  • Call
  • Fax
  • Hours
    • Mon: 7:30am - 5:00pm
    • Tue: 7:30am - 5:00pm
    • Wed: 7:30am - 5:00pm
    • Thu: 7:30am - 5:00pm
    • Fri: 7:30am - 4:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Practice

University Area Physical Therapy4885 Olentangy River Rd Columbus, OH 43214
3
Office400 Altair Pkwy Ste 4400 Westerville, OH 43082
4

Affiliated Hospitals

  • Riverside Methodist Hospital

    3535 Olentangy River Rd
    Columbus, OH 43214
    Recipient of 31
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • Ohio State University Hospital

    410 W 10th Ave
    Columbus, OH 43210
    Recipient of 12
    hospital awards

    America's 250 Best Hospitals Award™ (2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • OhioHealth Grant Medical Center

    111 S Grant Ave
    Columbus, OH 43215
    Recipient of 9
    hospital awards

    America's 100 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    74%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality