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Dr. Justin Elder, DO

Dr. Justin Elder, DO

Otolaryngology-Head and Neck Surgery*

Dr. Justin Elder, DO is an otolaryngology-head and neck surgery specialist in Lewes, DE. He is affiliated with Beebe Medical Center.

4.1 Star Rating
Based on 32 reviews 4.1 Star Rating (32 reviews)

Practice

17005 Old Orchard Rd Lewes, DE 19958

At a Glance

  • Area of Expertise
    Dr. Elder specializes in the area of Facial Plastic Surgery. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Good Patient Care
    Patients said they had exceptional care at this hospital. See hospitals
  • Trustworthy
    Patients said this doctor is trustworthy. See reviews
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Dr. Elder's Reviews

Likelihood to recommend Dr. Elder

4.1
32 ratings, 13 with a written review
5 star
75%
75%
4 star
3%
3%
3 star
0%
0%
2 star
0%
0%
1 star
22%
22%

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Very caring and compassionate. He explains everything to you. I had no pain or problems after my surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Diane – Nov 26, 2024
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Overbooks new patients; existing patients suffer
It appears that this practice focuses more on profit than patient needs. All other doctors I see do their best to get me in soon for follow-up appointments. Not this place. It is my feeling that existing patients should be able to get appointments sooner, but can't because this practice can bring on new patients, which this area is full of, they make existing patients wait much longer than they should. I had 2 appointments with Dr. Elder pushed back by months and months. With the absence of more ENT doctors in Southern Delaware, this practice parallels those of an unregulated monopoly.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Feb 03, 2024
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Negative Experience
(0) Rating. Sinus surgery was recommended by Elder. I was overwhelmed with info re: deviated septum, turbinate reduction, etc. Shortly after scheduling surgery, I called to speak with him to ask a question and was told he does not take phone calls, so I scheduled a pre-op consult appt. Later I was informed by my insurance company, FREE virtual 2nd opinion service is offered through 2nd.MD, I gladly accepted. The consult was great and very thorough. Next, I receive a call from Elder's office informing me Elder has decided to cancel my surgery. Both staff and Elder said, since I scheduled pre-op appointment and received a 2nd opinion, 'he no longer felt he could meet my needs'. WHAT no 2nd opinion allowed?I'm extremely confused by this reason plus very frustrated that he put me in this predicament, to find another doctor and re-start the process to seek medical treatment.Never heard that getting a 2nd opinion would be offensive or a doctor rejecting their patient. Absurd!
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
1 other person found this helpful
Helpful
Nov 21, 2023
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plastic surgery on left nasal area
Dr. Elder has been my ENT since he began his practice here in Rehoboth Beach, DE. His practice eventually grew into a different realm including cosmetic surgery, so when needing facial enhancement, I knew from past experience how organized and perfecting he was in his chosen field. So when I had a basal call carcinoma removed from my left nasal area, Dr. Elder skillfully did a fantastic cosmetic build up of the area. It healed beautifully taking 2 months to heal, but a scar is barely visible!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Elaine Kennedy – Feb 02, 2022
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Giving one star because system doesn't allow zero stars. I was only able to obtain an appointment to see the nurse. I wanted to rule out a medical problem for my hearing loss. I saw the nurse. Told I was fine medically and told to schedule an appointment with the audiologist which I did. The audiologist confirmed hearing loss which was unilateral and told me that I had needed to rule out a medical problem such as a tumor. I was unable to schedule an appt with doctor, so I schedule an appointment with nurse. First appt was a month in the future. When I showed up for appt, I was told that my appt was at 2 PM not 1 PM. I disagreed. Receptionist didn't know what to do. Told me to wait. While I waited for 15 minutes, I spoke with two other patients who were told that their appointments were at times other what they had in their calendars. After 15 minutes, I left and scheduled an appointment with an ENT DOCTOR in Newark, DE.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Long wait times
3 others found this helpful
Helpful
Jul 01, 2021
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Went for visit to ascertain why presence of mass in both sides of neck. His report says they developed suddenly but I told him they had been here for over 4 years. Also, his report states "Tinnitus - No" after I even tried to emulate the sound frequency the tinnitus was in my right ear and that I had to sleep with TV on to distract my brain from the noise since 1975. His report states "No neck mass. No neck pain." which is the reason I sought his services. And what really pulled my chain is that he states under Exam portion Hearing: AD hearing (by gross reception and tuning fork exam) right ear diminished." There was no hearing test, and most certainly no tuning fork testing done. Under Exam, Lips, Teeth , Gums: No dental abnormalities. I wear complete dentures due to bone loss from osteo necrosis (explained to him that caused jaw bone loss) Under Oropharynx: Normal Tonsils. Extracted by Navy medical at age of 6. I can not speak to the accuracy of the throat or ear exams.
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
MikeP – Sep 29, 2020
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Wonderful Dr, can’t go wrong with this one. Had Wharton’s tumor removed Dr Elder was soooo skilled removing and hardly left a scar: THE BEST
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Diana in Ocean view, DE – Jan 26, 2020
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Dr. Elder is extremely thorough, very bright and has an excellent bedside manner. He removed my 5 yr old son's tonsils today and my son came out smiling. He is truly the best! I highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Angie Bloodsworth in Selbyville, DE – Mar 27, 2018
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Total thyroidectomy was nothing short of miraculous. I had the utmost faith and trust in Dr. Elder from the first time I met him and he sure did honor my faith! His surgical team was unbelievable. I'm truly blessed to have found such a skilled surgeon. His care was exceptional!! The healing has been absolutely amazing! There is no scar at all. The members of his staff are outstanding! Brandie and Alan are truly angels of mercy! All should know what a phenomenal surgeon Dr. Justin is.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Ocean View, DE – Jul 04, 2017
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I was seen in his office and totally impressed with him and his staff. 5star service from front door entrance to exit! I would recommend him highly to everyone
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Rehoboth Beach, DE – Feb 10, 2017
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Dr Elder is caring and professional. He explains clearly the issue involved in a genuine,caring manner.He presents as a very confident and assured physician ,which in turn is comforting to the patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
8 others found this helpful
Helpful
Kathleen Jennings in Milton De – Feb 07, 2017
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I have been suffering with bad nosebleeds for years and Dr. Elder is the only one that did anything about it! Everyone in his office was very professional and very nice I would recommend him highly!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
9 others found this helpful
Helpful
Robert Marra in Lewes, DE – Jan 11, 2017
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He was extremely professional and very very thorough
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
17 others found this helpful
Helpful
Jane Kuhfuss in Rehoboth Beach, DE – Feb 23, 2016
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About Me

biography

Dr. Justin Elder, DO is an otolaryngology-head and neck surgery specialist in Lewes, DE. He is affiliated with Beebe Medical Center.
  • Otolaryngology-Head and Neck Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Philadelphia College Of Osteopathic Medicine

    Medical School
American Osteopathic Association®
American Osteopathic Board of Ophthalmology & Otolaryngology®
Facial Plastic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Cape Ent. P.A.17005 Old Orchard Rd Lewes, DE 19958
1
Delmarva Radiation Services PA18947 John J Williams Hwy Rehoboth Beach, DE 19971
2

Affiliated Hospitals

  • Beebe Medical Center

    424 Savannah Rd
    Lewes, DE 19958
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    79%
    Patients said that nurses always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality