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Dr. Khaled Instrum, MD

Dr. Khaled Instrum, MD

Orthopedic Surgery*
35+ years of experience

Dr. Khaled Instrum, MD is an orthopedic surgeon in Holyoke, MA and has over 35 years of experience in the medical field. He graduated from Dalhousie U, Fac Med in 1985. He is affiliated with medical facilities Berkshire Medical Center and Fairview Hospital. He is accepting new patients and telehealth appointments.

3.6 Star Rating
Based on 30 reviews 3.6 Star Rating (30 reviews)

Practice

10 Hospital Dr Ste 203 Holyoke, MA 01040
Telehealth available

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Dr. Instrum's Reviews

Likelihood to recommend Dr. Instrum

3.6
30 ratings, 11 with a written review
5 star
60%
60%
4 star
7%
7%
3 star
0%
0%
2 star
0%
0%
1 star
33%
33%

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Excellent results for my knee replacement
Excellent in all respects
What went well
  • I felt respected
  • Listened & answered questions
  • Staff friendliness
  • Wait times
What could be improved
No results
Helpful
Nov 04, 2024
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Excellent Surgeon
Dr. Instrum was absolutely wonderful to deal with for my total knee replacement. He was upfront about the process and what to expect. The surgical team was fantastic and everything went smoothly. I highly recommend Dr. Instrum and the team at Berkshire Orthopedics and Medical Center.
What went well
No results
What could be improved
No results
Helpful
Oct 02, 2024
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hip replacement
the Dr is responsive, articulate and I have experienced support and good results from interface with the practice
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 29, 2024
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Pleased with results
Dr. Instrum and his surgical team were professional, friendly, and knowledgeable. I had a pleasant experience during my arthroscopic surgery with Dr Instrum, his staff and the staff at the Crane Center. Staff was always available to answer any questions.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sue D – Jun 14, 2023
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My New Hips are Fantastic.
My hip replacements performed by Dr. Instrum at Berkshire Orthopedics are Fantastic. I am extremely satisfied with the results. Dr. Instrum is a personable professional caring about you and your situation and tells you how it is. If you are a younger old person such as I am he tries procedures to alleviate your discomfort and improve mobility first allowing you to keep your natural hips as long as you can. All the BOA staff members that helped me throughout my 10-month process were terrific. I truly enjoyed the Hocus Pocus theme at Halloween, it really showed off the office comradery that is working for you. I thank them all.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 26, 2023
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Instrum, practice very responsive
So far so good. Practice itself has been responsive to my pain issues. Lubrication worked on one knee, but not the other. Coritzone injection by Dr. Rich did the job. Good beside manner Have seen Instrum and he is well versed in my condition and I will see him again in June for consult on August surgery. Im ready to do this - treating the arthritis repeatedly is a losing cause.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 02, 2023
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Very likely, My surgery went very well.
From the moment I entered the hospital everything went very smoothly. I was up and walking the first day. The staff was very reassuring and professional. I had one brief issue with pain that was dealt with quickly. I plan on having the other knee done next spring.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
1 other person found this helpful
Helpful
Aug 15, 2022
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R knee
He did a joint replacement 2020. Post op he was good and his pa was ok except for pain management
What went well
  • Office environment
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
What could be improved
No results
Helpful
Mar 24, 2022
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Been to many doctors that really don’t listen. Even though my MRI didn’t show anything more then what the X-ray said. He did find I had bone spurs.But My explanation of the kind of pain I was having made him look further during surgery.He found the problem and kept me from having another surgery a year down the road. The front office staff could be friendlier, and make you feel welcome instead of making you feel like your bothering them
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
2 others found this helpful
Helpful
Ludlow , MA – Nov 18, 2018
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This guy rushed in and out of my appointment. Asked me questions I already gave answers to so obviously he wasn't listening. He was dismissive of most of my complaints and focused in on only one area of my pain when in fact there were a few areas in the same region stating something like "oh that is something else". Really??? Oh well, thanks for the thorough eval, explanation and plan to help heal my injury and get back to my previous state of functioning. Even if that is true I didn't even hav
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Wethersfield, CT – Nov 25, 2017
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Dr Instrum couldn't take two minutes to come out and tell family how surgery went. One of his front office staff is absolutely miserable and needs to find a new profession. Wouldn't recommend this office to anyone. The next surgery will be done elsewhere .
What went well
No results
What could be improved
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
7 others found this helpful
Helpful
Brooklyn, NY – Jun 02, 2017
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About Me

biography

Dr. Khaled Instrum, MD is an orthopedic surgeon in Holyoke, MA and has over 35 years of experience in the medical field. He graduated from Dalhousie U, Fac Med in 1985. He is affiliated with medical facilities Berkshire Medical Center and Fairview Hospital. He is accepting new patients and telehealth appointments.
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Calgary

    Fellowship Hospital, 1994
  • Dalhousie University

    Internship Hospital, 1986
  • Dalhousie U, Fac Med

    Medical School, 1985
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

Office10 Hospital Dr Ste 203 Holyoke, MA 01040
1

Practice

Memorial Hospital3073 White Mountain Hwy North Conway, NH 03860
2

Practice

Berkshire Orthopaedic Associates Inc.24 Park St Pittsfield, MA 01201
3
Berkshire Hematology Oncology P.C.27 Lewis Ave Great Barrington, MA 01230
4
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:30pm
    • Tue: 8:00am - 4:30pm
    • Wed: 8:00am - 4:30pm
    • Thu: 8:00am - 4:30pm
  • Directions

Affiliated Hospitals

  • Fairview Hospital

    29 Lewis Ave
    Great Barrington, MA 01230
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    94%
    Patients said they were given information about recovering at home

    6% higher than the national average

    91%
    Patients said that nurses always listened to them and explained things well

    9% higher than the national average

    View all patient feedback
  • Berkshire Medical Center

    725 North St
    Pittsfield, MA 01201
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
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