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Dr. Lisa Kroopf, MD

Dr. Lisa Kroopf, MD

Physical Medicine & Rehabilitation Pain Medicine*
15+ years of experience

Dr. Lisa Kroopf, MD is a pain medicine physiatrist in Monterey, CA and has over 15 years of experience in the medical field. She graduated from Icahn School of Medicine at Mount Sinai in 2008. She is affiliated with Community Hospital of the Monterey Peninsula. She is accepting new patients and telehealth appointments.

4.4 Star Rating
Based on 45 reviews 4.4 Star Rating (45 reviews)

Practice

172 El Dorado St Monterey, CA 93940
Telehealth available

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At a Glance

  • Areas of Expertise
    Dr. Kroopf specializes in the areas of Pain Medicine & Physical Medicine & Rehabilitation. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
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Dr. Kroopf's Reviews

Likelihood to recommend Dr. Kroopf

4.4
45 ratings, 43 with a written review
5 star
80%
80%
4 star
4%
4%
3 star
0%
0%
2 star
2%
2%
1 star
13%
13%

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Great Doctor but horrible staff .
Been seeing Doctor Kroopf for about 8 years. Can’t speak highly enough about her. But her office staff has gotten continually worse over the years. Everything from not returning phone calls or messages to not getting my prescription pain medications done in a reasonable amount of time . I’ve had to contact them numerous times in the past about not getting my prescriptions sent to the pharmacy on time . Resulting in me going out with out my medications for weeks at a time or having to go to the emergency room for medications or procedures This last time was almost a month to finally get my prescriptions filled and only after multiple messages and phone calls on my part to both the doctors office and the pharmacy . It like Doctor Kroopfs office doesn’t care about their patients.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
7 others found this helpful
Helpful
Rob L – Dec 29, 2023
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Highly recommend
I felt like I was visiting a friend I hadn’t seen in several years.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
Helpful
Penny Fowler – Aug 30, 2023
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So pleased with this highly skilled MD
I conferred with Dr. Kroopf today for the first time. I admire her thorough and skilled evaluation of my case. She ordered imaging diagnostics to get a more clear impression of the source of my pain. She did instill confidence in myself and I shall continue to follow with her, for the ultimate goal of alleviating my pain. I found her staff friendly and helpful.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jul 13, 2023
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Dr. Kroopf provided a great patient experience. Her staff is very helpful and efficient. Grateful experience overall.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 08, 2023
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IF YOU ARE IN PAIN CALL DR. KROOPF.
OTHER DOCTORS FAILED AT TAKING CARE OF MY BACK PAIN FOR 17 YEARS (SURGERIES,TENS UNITS, EPIDURALS, ECT….) AND THET EVEN SAY THAT, ( I DIDN’T HAVE NOTHING) BUT THANKS TO DR. KROOPF THAT DIDN’T GIVE UP ON ME AND IMPLANTED MY SPINAL CORD STIMULATOR. I CAN FUNCTION BETTER. SHE IS MY ANGEL IN EARTH. THANK YOU!!! DR. KROOPF.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Maria Resa-Cardenas – Jul 24, 2022
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Very positive experience!
Three days ago I went in for severe right shoulder pain, which my orthopedic surgeon denied was shoulder pain at all! After pinpointing areas of specific of pain , I was injected with a steroid. Three days later I notice improvement and positive changes in my shoulder. Thank you for helping my issue!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Gary Cohn – Jul 23, 2022
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Dr. Kroopf is a very competent, caring physician who offers high- quality holistic care within her pain management specialty. She took the time to really listen to my concerns and needs and motivated me to take charge of my own health through good nutrition, the foundation for true health. I will continue to consult with her concerning my disc problems and how best to treat them without surgery.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Rayna Lumbard, LMFT, MHT – Jul 13, 2022
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Very thorough and helpful
What went well
  • Office environment
  • Listened & answered questions
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Kathryn Ragland – May 16, 2022
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Excellent care
Very thorough, takes time to explain plans of care, treatments, and overall wellness.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Ruben Zamora – Apr 28, 2022
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Very friendly and communicative with me, very understanding about treatment options. I believe Dr. Kroopf is a very determined doctor to get the pain gone and the help needed for any Patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Patrick Ortiz – Apr 21, 2022
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Follow up went fine!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
What could be improved
  • Long wait times
Helpful
Apr 12, 2022
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Problem solved!
Dr Kroopf fixed my painful fractured vertebra. I was seen quickly, and couldn’t be happier. Next is a procedure to address my sciatica. Dr. Kroopf is very clear in explanation and was recommended by two of my other physicians. In addition, I like her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Mar 11, 2022
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Angel in disguise
Dr Kroopf has been more than simply my physician she has been a caring and thoughtful asset to my ongoing path to a normal life. Back pain and scoliosis are a constant part of my path going forward. She has been instrumental in helping me find creative and instructive ways to manage what is an ongoing issue. I have benefited greatly from her care. She has surrounded herself with responsive and caring staff. Her insight into what it takes to put together a magnificent staff says much about her compassionate way of conducting her practice. The referral I received was the best piece of advice in all my many years of medical care. Thank you Dr Kroopf and thank you to everyone of her staff
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Michelle Coats – Mar 05, 2022
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My experience with Dr. Kroopf was excellent. She was very knowledgeable about my condition. She took the time to explain a possible treatment and answered all my questions. I look forward to seeing her again!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Stacy Carnazzo – Feb 24, 2022
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Great Dr and staff! Really is helping and helpful with all my needs. Thank you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 03, 2022
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Dr. Lesa Krooft is an exceptional physician. Her five star rating for her professionalism and her compassion for her patients is way beyond 5 stars.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 10, 2022
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The staff are very professional and friendly as is doctor Kroopf and I get what feels like special treatment
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Daniel hutton – Jan 10, 2022
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Dr. Kroopf and Dr. Ramirez are pleasant and professional physicians. Their front office staff and assistants are caring and add a personal touch to this private practice. The office communication system streamlines any questions in a prompt and efficient manner. I recommend this office practice to others.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
E. Jannasch – Dec 08, 2021
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I have been seeing Dr Krropf now for a few years now,Her concern and care for her patiants are as gunine as it can get. I started seeing her for for severe pain in my lower back. The resaults of her surgery on me was nothing but amazing. I would put the pain leval as about 98% gone,I actualy can walk and climb stairs with ease now where before it was not possible without a great amount of pain. Thank you Dr. Kroopf
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Wayne Bellville Sr. – Aug 26, 2021
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Dr Kroopf and her staff do a wonderful job listening and providing treatment for chronic pain problems. I highly recommend this Dr
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Aug 05, 2021
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About Me

care philosophy

Dr. Kroopf is committed to delivering high quality and personalized pain care to help improve our patients' quality of life. Our goal is to give our patients the power to control their pain and minimize unnecessary suffering.

biography

Lisa R. Kroopf, MD, an Interventional Pain and Spine Physician, who has been a double board certified and fellowship trained interventional pain physician since 2014. She specializes in relieving both chronic and acute pain through a wide range...read more
  • Physical Medicine & Rehabilitation Pain Medicine

  • Pain Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Loma Linda University Medical Center

    Fellowship Hospital
  • Icahn School Of Medicine At Mount Sinai

    Medical School, 2008
American Board of Medical Specialties®
American Board of Physical Medicine & Rehabilitation®
Pain Medicine
Physical Medicine & Rehabilitation
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

Jennifer Zeidberg MD Inc.172 El Dorado St Monterey, CA 93940
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

  • Community Hospital of the Monterey Peninsula

    23625 Holman Hwy
    Monterey, CA 93940
    Recipient of 23
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    82%
    Patients said they were given information about recovering at home

    2% lower than the national average

    81%
    Patients who gave a rating of 9 or 10

    15% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality