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Dr. Mark Craft, MD

Dr. Mark Craft, MD

Internal Medicine*

Dr. Mark Craft, MD is an internist in Brandon, FL. He is affiliated with AdventHealth Tampa. He is accepting new patients.

3.8 Star Rating
Based on 39 reviews 3.8 Star Rating (39 reviews)

AdventHealth Medical Group Family and Internal Medicine at Parsons Park

116 Parsons Park Dr Brandon, FL 33511

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Dr. Craft's Reviews

Likelihood to recommend Dr. Craft

3.8
39 ratings, 15 with a written review
5 star
69%
69%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
31%
31%

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Doctor Craft can't get the milligrams right
After multiple calls including bringing in my current prescriptions during my 1st appointment, Craft or his staff continually prescribe me half of my GERD & Acid Reflux Medication dosage. I am vomiting stomach acids presently. 3 calls to his office today resulted in no help and the possibility he wouldn't even get to my issue today. I am strongly considering switching Doctors at the very least and possibly Doctors offices.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
FU – Nov 14, 2024
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Don’t waste your time
Doctors office does not return phone calls and when you finally get a hold of someone, they tell you the 72 hour process you initiated 3 days ago is being resubmitted to the doctor and will take 24 to 48 hours to complete. Been out of my meds for days and this doctor and or office DOES NOT CARE.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Long wait times
Helpful
SG – Sep 25, 2024
We're very sorry to hear this, SG. We'd like to... Read More
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Thanks a bunch for having me as patient. I look forward to being with you.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Kaia – Mar 29, 2024
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Attentive, caring, spent appropriate amount of time asking questions and providing c care
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Aug 24, 2023
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Terrible!! Terrible!! Terrible!!! Poor service. They do not seem to care about their patients. They don't call back, they don't properly handle their paperwork or scheduling. It's quite sad... definitely scary considering this is healthcare. Sad that they treat people this way - especially seniors. I would NOT recommend.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Mai – Jun 23, 2023
We're very sorry to hear this, Mai. We'd like to... Read More
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On 10/4/18 a study was ordered on my rt & lt carotid artery by a cardiologist. Results - less than 50% blockage of rt artery & between 50% - 69% blockage of the lt artery. I'm a 2nd year patient of Dr Craft and asked him to make a referral for a carotid artery test. He refused. Said I'd just had the test a year ago, 3/17/21. Consequently, I made an appointment with my cardiologist to have the test ordered and because I'm on medicare advantage I had to pay $40 for an office visit just to have the test ordered. Like many of you, I found Dr Craft to be very likable with a calm and pleasant demeanor. However, I find his behavior regarding this matter very disturbing and not at all what I'd expect from a medical provider. I cannot trust him in the future to have my medical health at heart.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
Aug 01, 2022
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The Best!!!
Dr. Mark Craft and his nurse Robin are the best! Both of my sons have many conditions / impairments. The PCP's we had before were non-caring and never listened to the problems that my sons have, nor did my sons get the care that they needed for their conditions. Dr. Craft listens, takes the time needed to talk to us, and I feel cares about his patients. I am so glad that my sons are able to see Dr. Craft. I now feel they are getting the help that they need.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
S. Reynolds – Mar 09, 2022
Thank you for sharing your story with us. We are... Read More
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3 weeks for 1 prescription with calls made very frequently by patient and no one ever handled even once I ran out of meds and then they lie to get you off phone. If I could rate with negative stars I would.
What went well
No results
What could be improved
  • Office environment
Helpful
Dec 14, 2021
We're very sorry to hear this. This isn't the... Read More
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I have only had good experiences with Dr. Craft and his nurse. Dr. Craft is very knowledgeable and took the time to listen to all of my concerns. I never felt rushed or that my concerns were unimportant. He is very kind and wonderful. I am so glad to have him as my Dr. His nurse Robin is also very kind and attentive. Very happy with them both!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Crystal S. – Dec 12, 2019
Thank you so much for sharing your kind words,... Read More
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I have been a patient of Dr. Craft's for many years. He is caring, considerate, and listens to you. You are never rushed. Whatever the problem is, Dr. Craft works with you to get you better. He is an excellent doctor. His nurse is excellent as well.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Apr 24, 2019
We're so happy to hear this and appreciate you... Read More
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Excellent doctor; very thorough and caring. Takes time to listen and explain. I highly recommend.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Jan 22, 2019
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The doctor takes the time to go over your medical needs and listens to you. I am a new patient but so far am very pleased with the doctor and his staff.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Riverview, FL – Aug 13, 2016
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Dr. Craft is a great doctor. The problem is you cannot get an appointment. All 4 members of our family have seen him and become established patients. However, in the 3 years since then, we have not once been able to get a same day or even next day appointment with him when we are sick. Staff always recommends walk-in clinic. We had to switch doctors, even though we liked him.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
6 others found this helpful
Helpful
Brandon, FL – Jul 19, 2016
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What an arrogant jerk. If he was anything but a doctor he'd be out of business in a week and he knows it and acts accordingly. He is better than you and you are there for him rather than the other way around. Would not let my dog go to him.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
James Chevalier in Brandon, FL – May 25, 2016
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I was a new patient and scheduled an appointment. When I arrived I was told, I should have come 30 minutes prior to my appointment. However, the office staff never told me. Eventually, I was seen by the MD but the MD did not appear interested in my concerns and barely made eye contact.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Brandon, FL – Mar 16, 2016
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About Me

care philosophy

Dr Craft has been practicing in Brandon for over 10 years. He is an active member of the local medical and business community. He serves as a volunteer physician with the Brandon Outreach Clinic and is a lifelong resident of Brandon.

biography

Dr. Craft has been practicing in Brandon for over 10 years. He is an active member of the local medical and business community. He serves as a volunteer physician with the Brandon Outreach Clinic and is a lifelong resident of Brandon.
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Internal Medicine At Charleston Area Medical Center

    Residency Hospital
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

AdventHealth Medical Group Family and Internal Medicine at Parsons Park

1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:30pm
    • Tue: 8:00am - 5:30pm
    • Wed: 8:00am - 5:30pm
    • Thu: 8:00am - 5:30pm
    • Fri: 8:00am - 3:00pm
    • Sat: closed
    • Sun: closed
  • Directions