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Dr. Matthew Kaatz, MD

Dr. Matthew Kaatz, MD

Family Medicine*

Dr. Matthew Kaatz, MD is a family medicine physician in Pulaski, VA. He is accepting new patients and telehealth appointments.

4.3 Star Rating
Based on 32 reviews 4.3 Star Rating (32 reviews)

Practice

101 1st St NW Pulaski, VA 24301
Telehealth available

Compare with other Family Medicine Physicians

Compare Dr. Kaatz with our nearby Family Medicine Physicians at Lewisgale Hospital Pulaski.

Make an appointment at Lewisgale Hospital Pulaski today at
(540) 642-0996.

Patient Favorite Award

Dr. Kaatz is a patient favorite Family Medicine Physician

The Patient Favorite badge is awarded to top-performing providers who surpass average ratings and comments, reflecting their commitment to exceptional patient care. Read our methodology

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Dr. Kaatz's Reviews

Likelihood to recommend Dr. Kaatz

4.3
32 ratings, 13 with a written review
5 star
81%
81%
4 star
0%
0%
3 star
0%
0%
2 star
3%
3%
1 star
16%
16%

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Awesome doctor
Had him for yrs until he semi retired. Got this np and she treated me like I was crazy and laughed at me for a situation I did. Dr kaatz I called him my aka guardian angel. He saved my life on numerous occasions. Not for him, I would be dead
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Denise grego – Aug 13, 2024
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Best EVER
Extremely friendly staff, and the absolute best physician and diagnostician I have ever found. Very kind, compassionate, caring man. So thankful to have called him my doctor and friend.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 22, 2023
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Best Dr I have ever had
Dr Kaatz listens to your problems and knows just what to do. You always get a Hug when you leave, very thoughtful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
shilohangel – Jul 02, 2022
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I tried to get an appointment with Dr. Kaatz and was told that he is not seeing patients but a nurse will see me instead. Then they gave me a form that stated that I have to have some kind of interview/screening before they will accept me as a patient. So not only I was not going to be seen by a doctor, I wasn't guarantee any care if they decided they can't or won't help me. I have never heard of something so ridiculous and backward in my life. So I left and drove a few miles down the road and got myself an appointment with a DOCTOR not a nurse, and was accepted as a patient right away. The way it should. Your practice should be ashamed!
What went well
No results
What could be improved
  • Difficult to schedule appointment
Helpful
Cat – Oct 09, 2021
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My first visit as a new patient this year was incredible. The entire staff treats you with respect and compassion. Everyone is so friendly and efficient. Christina Whitt is the most incredible medical professionals and really cares about you. Dr. Kaatz has a great team of professional individuals. They care, listen, refer, find an answer and really go the extra mile to help you. Ashley the nurse who assists Christina is equally as compassionate and an excellent listener. Heather is always on top of communications and follow up with your referrals or procedures they schedule for you. Then when you go to the lab those nurses are so very kind, compassionate and personable. The front office staff who check you in are equally compassionate and helpful. They do not mind answering any questions in person or by phone. The professionalism, compassion and respect for their patients shine through during your visit or any interactions. So blessed to have them looking out for me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Debbie G. – Aug 09, 2021
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Awesome dr my favorite
What went well
  • Office environment
  • Listened & answered questions
What could be improved
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Kevin Branscome – Dec 03, 2020
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Dr. Kaatz has been my doctor for many years and has always been great.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
jeff – Sep 18, 2020
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Dr.Kaatz is very knowledgeable and very caring, he is a no nonsense doctor. Some people may not like that.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dec 05, 2019
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I would highly recommend him.
What went well
No results
What could be improved
No results
Helpful
Oct 12, 2019
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Dr Kaatz has been my doctor for 20+ years. Wonderful, caring and compassionate doctor in every way and would highly recommend him
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
Jackie Loar in Radford, VA – Jan 23, 2019
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He has been my PC for years and all I can say is this man is the best ever. He has a heart of gold and the Knowledge and compassion to get to the bottom of it or lead you in the right direction. I can tell he loves his job and his job loves him. He spends time with his patient to understand the bottom problem to resolve it all. With his busy schedule and seeing so many people I know this is not a easy task,,,so this is why I love him and his wonderful staff all the time.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Romunda in christiansburg va – Mar 04, 2017
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I have been going to Dr. Kaatz for many years and though it does not take a long time to get an appointment once you get there you could have a wait to get in to see him, but I feel it is worth the wait and if you are really sick go to the emergency room.
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
2 others found this helpful
Helpful
wytheville,VA – Sep 03, 2016
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He is the most compassionate caring, intelligent Physician. He listens and looks for remedies. If he is not sure, he will recommend you to another competent MD He is wonderful.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
7 others found this helpful
Helpful
Patricia Brooks in Pulaski, VA – Mar 10, 2016
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About Me

biography

Dr. Matthew Kaatz, MD is a family medicine physician in Pulaski, VA. He is accepting new patients and telehealth appointments.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Medical Center Of Central Georgia

    Residency Hospital
  • Tufts University School Of Medicine

    Medical School
American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Persian

Patient Favorite Award

Dr. Kaatz is a patient favorite Family Medicine Physician

    Read our methodology

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    Locations

    Practice

    New River Medical Group LLC101 1st St NW Pulaski, VA 24301
    1

    Compare with other Family Medicine Physicians

    Compare Dr. Kaatz with our nearby Family Medicine Physicians at Lewisgale Hospital Pulaski.

    Make an appointment at Lewisgale Hospital Pulaski today at
    (540) 642-0996.