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Dr. Matthew Kay, MD

Dr. Matthew Kay, MD

Orthopedic Surgery*
30+ years of experience

Dr. Matthew Kay, MD is an orthopedic surgeon in Kent, OH and has over 30 years of experience in the medical field. He graduated from SAINT LUKE'S HOSPITAL / MAYO CLINIC JACKSONVILLE in 1991. He is affiliated with medical facilities such as Crystal Clinic Orthopaedic Center and Western Reserve Hospital. He is accepting new patients.

3.3 Star Rating
Based on 23 reviews 3.3 Star Rating (23 reviews)

Practice

2007 State Route 59 Kent, OH 44240

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Hospital Highlight

Dr. Kay is affiliated with Crystal Clinic Orthopaedic Center Akron, a highly rated and top awarded hospital for orthopedic surgery.

At a Glance

  • Area of Expertise
    Dr. Kay specializes in the area of Orthopedic Surgery. See board certifications
  • Practices at Top Hospital
    America’s 100 Best Hospitals for Joint Replacement Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Kay's Reviews

Likelihood to recommend Dr. Kay

3.3

23 ratings, 9 with a written review
5 Star
57%
57%
4 Star
0%
0%
3 Star
0%
0%
2 Star
9%
9%
1 Star
35%
35%

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RecentHighestLowestMost Helpful
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Wrist pain – Jun 11, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Leigh in Tallmadge, OH – Jun 08, 2018
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 people found this helpful
Helpful
Cyndi in Stow , OH – May 18, 2018
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What went well
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
  • Long wait times
1 person found this helpful
Helpful
Bob Baker in Charlestown Ohio – Dec 12, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 person found this helpful
Helpful
Kent, OH – Nov 17, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 person found this helpful
Helpful
Kent, OH – Apr 11, 2017
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
7 people found this helpful
Helpful
Kent, OH – Apr 07, 2017
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What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
10 people found this helpful
Helpful
Brecksville, OH – May 05, 2016
×Post a ResponseAre you Dr. Matthew Kay, MD?
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
10 people found this helpful
Helpful
Feb 02, 2016
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Leave a review

How was your experience with Dr. Kay?

About Me

biography

Dr. Matthew Kay, MD is an orthopedic surgeon in Kent, OH and has over 30 years of experience in the medical field. He graduated from SAINT LUKE'S HOSPITAL / MAYO CLINIC JACKSONVILLE in 1991. He is affiliated with medical facilities such as Crystal...read more
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Saint Luke's Hospital / Mayo Clinic Jacksonville

    Medical School, 1991
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Crystal Clinic Orthopaedic Center LLC2007 State Route 59 Kent, OH 44240
1
  • Call
  • Fax
  • Hours
    • Mon: 9:00am - 5:00pm
    • Tue: 9:00am - 5:00pm
    • Wed: 9:00am - 5:00pm
    • Thu: 9:00am - 5:00pm
    • Fri: 9:00am - 5:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

  • Crystal Clinic Orthopaedic Center

    3557 Embassy Pkwy
    Akron, OH 44333
    Recipient of 9
    hospital awards

    America’s 100 Best Hospitals for Joint Replacement Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    92%
    Patients said they were given information about recovering at home

    4% higher than the national average

    87%
    Patients said that doctors always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
  • Western Reserve Hospital

    1900 23rd St
    Cuyahoga Falls, OH 44223
    Recipient of 1
    hospital award

    Outstanding Patient Experience Award™ (2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    6% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback
  • Akron City Hospital

    525 E Market St
    Akron, OH 44304
    Recipient of 20
    hospital awards

    America's 100 Best Hospitals Award™ (2024, 2023)

    Top 1% in the nation for providing the highest clinical quality year over year

    America's 250 Best Hospitals Award™ (2024, 2023)

    Top 1% in the nation for providing the highest clinical quality year over year

    View all awards
Learn more about how Healthgrades measures Hospital Quality