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Dr. Melissa Schwartz, DO

Dr. Melissa Schwartz, DO

Otolaryngology-Head and Neck Surgery*
30+ years of experience

Dr. Melissa Schwartz, DO is an otolaryngology-head and neck surgery specialist in Elkins Park, PA and has over 30 years of experience in the medical field. She graduated from PHILADELPHIA COLLEGE OF OSTEOPATHIC MEDICINE in 1991. She is affiliated with medical facilities such as Jefferson Einstein Philadelphia Hospital and Jefferson Abington Hospital. She is accepting new patients and telehealth appointments.

3.5 Star Rating
Based on 13 reviews 3.5 Star Rating (13 reviews)

Practice

375 Township Line Rd Elkins Park, PA 19027
Telehealth available

Dr. Schwartz is a Healthgrades Choice provider in Ear, Nose, and Throat

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions
  • Area of Expertise
    Dr. Schwartz specializes in the area of Facial Plastic Surgery. See board certifications
  • Easy Scheduling
    Patients said scheduling was easy. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ See hospitals
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Dr. Schwartz's Reviews

Likelihood to recommend Dr. Schwartz

3.5
13 ratings, 7 with a written review
5 star
46%
46%
4 star
0%
0%
3 star
23%
23%
2 star
15%
15%
1 star
15%
15%

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Conventional medicine
Waited almost an hour before Dr. Schwartz examined me. She was slightly brusque and practices conventional medicine. I had to ask all the questions which seemed to annoy her. Most of the other staff were unmasked at the height of the flu season and Covid still around. In an ENT office? You could see any number of other ENTs around the area and get the same treatment.
What went well
  • Appointment scheduling
What could be improved
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
Helpful
Jan 25, 2024
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Ok but Reserved to Recommend
Dr. Melissa Schwartz is a competent doctor for general ENT and allergy issues. I was referred to her after being in a serious MVA and having head, ear, and cervical spine trauma. I developed many problems with my ears, including constant tinnitus, from the MVA. I never had these problems before and never saw an ENT. After explaining my symptoms to Dr. Schwartz, she actually asked me if I was making this up! I was speechless that a doctor would present oneself that way! She did some ear testing afterwards and saw the failed results in my ears. She did refer me out to other specialists where I was handled in a more professional manner. I ended up needing extensive spinal surgery and my ears, to this day, still have constant tinnitus and problems.Because of this statement from her, I cannot recommend her as a professional doctor.
What went well
  • Appointment scheduling
What could be improved
No results
1 other person found this helpful
Helpful
Dec 29, 2023
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Unpleasant Reception - Orders written scrap paper
I went in for a problem with sinus. When I first got there the receptionist asked if I had been sent paperwork to fill out. I hadn't. She admonished me that it was supposed to be filled out before arriving. She was unpleasant. I did not get to see the doctor, I saw an assistant. She had them do a Hearing test but that wasn't my issue. She prescribed steroids and said I needed a scan. I asked her to write it down. She wrote it on scrap paper. They gave no indications of where to get the scan. I chose the hospital across the street and called them back to get the authorization. The never called with authorization and when I called themback they told me I did not need it. Now I am trying to make the appointment. The person at the hospital couldn't believe that I did not receive an official scrip for the scan. They need info (with contrast.without) not on the scrap paper. Additionally she said I must have the official paperwork. I am not any better, and I am aggravated by the run around.
What went well
No results
What could be improved
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Feb 14, 2023
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Dr. Schwartz is an excellent doctor, she is very helpful, very caring and a great diagnostician. She is the best ENT, I would recommend Dr . Schwartz to anyone .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Karen M. – May 20, 2021
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Came in with totally clogged ear. Left hearing great! Great visit!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Ira Meyers – Jul 03, 2020
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I really appreciated my visit with Dr. Schwartz! I was seen promptly. Dr. Schwartz was straightforward and very helpful in her assessment and information provided about my concern. I will definitely be continuing to see her as needed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
MT – Jan 10, 2020
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Dr. Schwartz is an excellent doctor. She is a great diagnostician and has a calming and caring way about her. She is very thorough and really cares about her patients. She is exceptional and I would highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Susan Schwartz – Dec 04, 2019
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About Me

biography

Dr. Melissa Schwartz, DO is an otolaryngology-head and neck surgery specialist in Elkins Park, PA and has over 30 years of experience in the medical field. She graduated from PHILADELPHIA COLLEGE OF OSTEOPATHIC MEDICINE in 1991. She is affiliated...read more
  • Otolaryngology-Head and Neck Surgery

  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Philadelphia College Of Osteopathic Medicine

    Medical School, 1991
American Osteopathic Association®
American Osteopathic Board of Ophthalmology & Otolaryngology®
Facial Plastic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Schwartz is a Healthgrades Choice provider in Ear, Nose, and Throat

    Read our methodology

    Locations

    Practice

    Melissa Schwartz D.O. LLC375 Township Line Rd Elkins Park, PA 19027
    1

    Practice

    Ear Nose and Throat Consultants PC1650 Huntingdon Pike Ste 214 Jenkintown, PA 19046
    2

    Affiliated Hospitals

    • Holy Redeemer Hospital

      1648 Huntingdon Pike
      Meadowbrook, PA 19046
      Recipient of 10
      hospital awards

      Surgical Care Excellence Award™ (2024)

      Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

      View all awards

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      3% higher than the national average

      78%
      Patients said that nurses always listened to them and explained things well

      3% higher than the national average

      View all patient feedback
    • Jefferson Abington Hospital

      1200 Old York Rd
      Abington, PA 19001
      Recipient of 3
      hospital awards

      How patients felt about the care they received at this hospital.

      81%
      Patients said they were given information about recovering at home

      3% lower than the national average

      76%
      Patients said that nurses always listened to them and explained things well

      1% higher than the national average

      View all patient feedback
    • St. Mary Medical Center

      1201 Langhorne Newtown Rd
      Langhorne, PA 19047
      Recipient of 9
      hospital awards

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      2% higher than the national average

      74%
      Patients said that nurses always listened to them and explained things well

      1% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality