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Dr. Michael O'Sullivan, MD

Dr. Michael O'Sullivan, MD

Orthopedic Surgery*

Dr. Michael O'Sullivan, MD is an orthopedic surgeon in Springfield, MA. He is affiliated with medical facilities Baystate Franklin Medical Center and Baystate Medical Center. He is not accepting new patients.

4.9 Star Rating
Based on 63 reviews 4.9 Star Rating (63 reviews)

Practice

300 Birnie Ave Ste 201 Springfield, MA 01107

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Dr. O'Sullivan's Reviews

Likelihood to recommend Dr. O'Sullivan

4.9
63 ratings, 53 with a written review
5 star
94%
94%
4 star
5%
5%
3 star
2%
2%
2 star
0%
0%
1 star
0%
0%

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Highly recommend A plus
New England orthopedic surgeons, and staff make you feel relaxed and comfortable and at ease, they do wonderful job. A plus
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 23, 2025
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THA and TKA Surgeries
I have had a THA surgery, and a TKA surgery - Dr. O’Sullivan was my surgeon for both procedures. I would highly recommend him to other patients. He is an excellent surgeon, intelligent and very personable. (Personally, I found the rehab from hip surgery to be very easy. The knee recovery is a bit more painful and slower, but Dr. O’Sullivan will guide you through your recovery.) I highly recommend Dr. O’Sullivan and the NEOS group.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 22, 2025
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Highly recommend Dr. O'Sullivan
78 yr old female, retired nurse with many orthopedic issues. Fell during the night, fx hip. I have never felt so overwhelming calm, prior to any surgery than I did after I met Dr. O'Sullivan. This continued with all follow up appointments. He is thorough, kind, has patience, explains all terms in layman's terms and puts you at ease. I hope that I do not need his services again, but I know he is the best and I HIGHLY RECOMMEND him.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Shirley – Mar 28, 2025
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Professional
Dr. O was great. Very professional. Explained the methods and procedures clearly. Showed my x-rays and the features of my knee problem. Was very encouraging. Answered all of my and my wife's questions directly and in detail. I was hesitant and somewhat fearful about this surgery and now I'm not.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Peter – Mar 16, 2025
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Dr O'Sullivan was professional ,explained plainly,listened to me,went thru options recommended that I do the least invasive option at this time.I agreed.I trust his Professional Opinion and his Common Sense that made me feel heard and at ease.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Gene – Mar 12, 2025
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Explains all your options and doesn't push surgery
I have 2 bad knees and am worried that I might need replacements. However, after receiving a cortisone injection, my knees are feeling quite functional. He reminded me that replacement surgery is elective and I could go for years just having cortisone shots, which was a relief. He is in nor hurry to push someone into surgery who doesn't need it!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 19, 2025
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He’s awesome
He’s the best at what he does, and very personable. He made me feel at ease throughout the entire knee replacement process.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Feb 13, 2025
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He looks at you while you speak
Very welcoming staff. Short wait. And the doctor was caring and to the point. Very happy with my appointment today
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Lynn – Feb 12, 2025
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Got my new knee!!!
Dr O'Sullivan is great! I really appreciated his guidance in helping me decide to have the knee replacement now. He and his team at NEOS are awesome. It's the only Othro Group I will go to!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Glen – Jan 11, 2025
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Very professional and very nice person
Very good crew and very perfectional
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Elma Vasquez – Jan 11, 2025
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Outstanding
Had a matter of fact conversation about my current condition and my options going forward
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jim Laverty – Dec 10, 2024
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Very easy to talk to. Very knowledgeable.
Dr. O'Sullivan made me feel very comfortable about my upcoming knee surgery.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nov 19, 2024
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Total hip replacement
Everyone in the building was really wonderful to me! No long wait time to get in a see the doctor! I’m 73 and was surprised at how young dr O’Sullivan is! He got me into surgery in 29 days and refused to do unneeded things that wouldn’t help me but actual hurt me! So I went for the hip replacement and DrO’Sullivan! 4 months out I am back to normal I have no limp or lurch and walk like I did before surgery! He is a great doctor and at my last appointment he had me look at the latest xray and told me it was perfect and he wouldn’t change a thing he was very pleased with the outcome and I am too! Also glad I chose Dr 0’sullivan! Never having surgery before I was in a brand new world and hey hip replacement recovery is a lot but the Dr was right about everything he said as I went through it all and I did what he told me too! I’ve already recommended him to people and they are waiting to see him! I hope I never need him again but if I do he is my guy!!
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Oct 30, 2024
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Didn't do squat
I appreciate the honesty BUT was told I need to lose weight in order to perform surgery. I did not get on a scale for them just went on what I told them. Very disheartening. I lift steel for a living and am very dense. Yet just by inputting some numbers into the computer they can 'calculate' my BMI. Disappointing.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Oct 21, 2024
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Amazing!
Had total hip replacement one week ago. Complete success. He’s talented and has great bedside manner. I’m thrilled with the outcome
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Elizabeth Boggis – Oct 19, 2024
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Great experience
The receptionist was very polite very helpful. I needed a wheelchair. The one I had was too small. She went and got me a bigger one very kind. I didn’t have to wait long in the lobby . I spoke to someone before I saw the doctor. She was very helpful. She was upfront with me and she told me things that I needed to hear and then she left the room and I waited for the doctor. Very polite. Took care of me. Show me my x-rays gave me a shot in my knee and told me what was our plan to get to the part of surgery I was very pleased
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
M Ladson – Sep 12, 2024
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Straight Forward
Dr was very nice and made you feel comfortable. Great at explaining on what was getting fixed and what to expect afterwards and was straight forward on what to expect.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 11, 2024
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First visit with Dr. nWanted to discuss my needed hip surgery. He answered and explained all my concerns. He was kind, pleasant, articulate and certainly put me at ease.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 11, 2024
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Great Doctor
He is very personable and cares about your problem. He is very compassionate and works with you to make a plan to help work on whatever you are dealing with. He listens to concerns well.
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Stephanie Leightob – Sep 10, 2024
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Excellent on every level
Reviewed the X-rays, examined my knees and gave a perfect assessment, I feel extremely confident moving forward.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Jonathan Levin-Epstein – Jun 25, 2024
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About Me

biography

Dr. Michael O'Sullivan, MD is an orthopedic surgeon in Springfield, MA. He is affiliated with medical facilities Baystate Franklin Medical Center and Baystate Medical Center. He is not accepting new patients.
  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Connecticut Health Center

    Medical School
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Practice

New England Orthopedic Surgeons300 Birnie Ave Ste 201 Springfield, MA 01107
1

Practice

New England Orthopedic Surgeons265 Benton Dr East Longmeadow, MA 01028
2
Baystate Medical Center759 Chestnut St Springfield, MA 01199
3
Baystate Orthopedic Surgery Center50 Wason Ave Fl 2 Springfield, MA 01107
4

Affiliated Hospitals

  • Baystate Medical Center

    759 Chestnut St
    Springfield, MA 01199
    Recipient of 11
    hospital awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    72%
    Patients said that doctors always listened to them and explained things well

    4% lower than the national average

    View all patient feedback
  • Baystate Franklin Medical Center

    164 High St
    Greenfield, MA 01301
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    77%
    Patients said that nurses always listened to them and explained things well

    2% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality