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Dr. Michael Russo, MD

Dr. Michael Russo, MD

Gastroenterology*
15+ years of experience

Dr. Michael Russo, MD is a gastroenterologist in Dallas, TX and has over 15 years of experience in the medical field. He graduated from University of Toledo Medical Center in 2007. He is affiliated with medical facilities such as Medical City Plano and Texas Health Presbyterian Hospital Plano. He is accepting new patients and telehealth appointments.

4.7 Star Rating
Based on 37 reviews 4.7 Star Rating (37 reviews)

Practice

7777 Forest Ln Ste B304 Dallas, TX 75230
Telehealth available

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Dr. Russo is a Healthgrades Choice provider in Gastroenterology

The Healthgrades Choice designation helps you understand the most important factors to consider when choosing a healthcare professional. This designation is earned based on four set standards.
Read our methodology

  • Above average experience
  • Good hospital quality
  • Good patient ratings
  • No healthcare sanctions

Experience Check

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Dr. Russo's Reviews

Likelihood to recommend Dr. Russo

4.7
37 ratings, 16 with a written review
5 star
92%
92%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
8%
8%

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Pediatric GI procedure
Dr. Russo is amazing!! He helped us as parents and our 6 year old daughter feel at ease through our appointment and endoscopy procedure. His office went above and beyond to accommodate our needs. I would highly recommend Dr. Russo.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Mar 31, 2023
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Seriously the best!
We’ve seen Dr Russo for almost 12 years now. He’s always been patient, informative and caring! Our child has had to undergo several EGD’s (which are not risk free). We truly trust Dr Russo with our child’s well being. When dealing with a chronic health circumstance, it gets tiring having to manage, research and second guess medical advice. That said, we are so thankful to have a Dr that gives us as parents a break from having to be the “doctors”! We still drive back to him even though we now live in a different state.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Kristi – Feb 23, 2023
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Fantastic
Dr. Russo was incredible with my son. Made him giggle the whole time. Listened to my concerns and answered all my questions. Would recommend him to everyone!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nicole Eckenfels – Feb 10, 2023
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Excellent doctor and office
Dr Russo and his team in Plano are great. We had a bad experience at another clinic and went to Dr Russo. He's very kind and gentle. He answered all of my questions. He was thorough and when we had to go to Cook in Prosper for a scope, it was the best experience ever. We had to leave TX, but if we return, we will use him again if needed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 27, 2022
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Awesome experience!
We have consulted Dr. Russo for our son's GI, EoE. Dr. Russo was thorough explaining the options we have and the procedures that we need. Doctor went through the pros and cons of the options, allowed us to think through them, research them before making decisions. Dr. Russo was very diligent in finding the root cause of the issue and makes the best decision for our son along with us. Thank you!
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Oct 01, 2022
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He’s literally the BEST!
Dr. Russo has been our pediatric gastroenterologist for quite some time now. As a mother with 3 medically complex children I am absolutely in debt to Dr. Russo. He’s conservative with their treatment, clear with his treatment plans, and very good at communicating. As well I’m grateful for his ability to brainstorm with me to come up with ways to treat without forgetting that they’re children. So if you are looking for an amazing pediatric gastroenterologist Dr. Russo is definitely the doctor for your family!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jul 24, 2022
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Trustworthy
My 6 year old complained of pain while eating anything. Literally anything! As a parent I feared the unknown. My first visit with Dr. Russo made me face what I feared - an Endoscopy. All I can say is at the end of it all I felt like God had sent an Angel to help us in the form of Dr. Russo. He was so gentle and loving towards my child at the same time extremely knowledgeable in his field! His prediction of what the problem was right on target. I am happy my Pediatrician recommended him. We know the cause of the issue and we are on our way to a treatment plan! I highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Anna Shah – Jun 28, 2022
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Dr. Russo has been my doctor for over 6 years. He is the most caring and trusting doctor that I have ever had. I have had to switch over to an adult doctor and I guess I never realized how good I had it. Dr. Russo goes above and beyond to make his patients his top priority. Not only has he been able to put my parents at ease while I was so sick, but he has also always given me a sense of hope. He will always listen attentively and make sure he has every detail. He truly defines the word caring.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Jan 02, 2020
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Goes the extra for his patients every time! Personable and great bedside manner with kiddos.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Tessa Griffin – Nov 24, 2019
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Great experience meeting Dr. Russo. Very knowledgeable, experienced GI specialist. He is very courageous, detail oriented and takes genuine interest in patient.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Sandeep Nayyar in Plano, TX – Feb 01, 2019
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Dr. Russo listened to our concerns and addressed every one of them. His staff is very efficient and friendly. So happy with this physician, can't say enough nice things.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Katy in Mckinney – Feb 16, 2018
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Dr. Russo extremely compassionate and professional! The office staff were also very kind and helpful. They were all responsive. One of the best healthcare experiences I've had and I work in healthcare!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Diana S. in McKinney – Oct 02, 2017
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Wow! Absolutely amazing doctor! It is immediately clear from the moment that he walks into the room that he was meant to work with kids! To say that he has a wonderful bedside manner would be an understatement. Dr. Russo is thorough, kind and really gives you the feeling that he really cares about your kid! My son said during our first visit "I really like you as my doctor!" He's so fun which makes needing a gastroenterologist not such a bummer! Highly recommend!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
LJRMom in Lantana, TX – Aug 18, 2017
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Dr. Russo accurately diagnosed my son with Crohn's Disease 6 years ago. He has given my son wonderful ongoing care for all these years and now my son "aged out" of pediatric care. But I highly recommend him as he has a conservative, caring and calm approach with his patients.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Kevin C. in Frisco, TX – Sep 20, 2016
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Dr. Russo has been seeing our twins since they were babies, and he is a truly wonderful doctor. He's helped us through so many things, and he's a big reason they are growing and thriving like they are. Plus he's super nice, great with kids, respectful of my kids, and supportive of our family. We love him!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Marybeth Gill in McKinney, TX – Sep 10, 2016
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My son is a cancer survivor and had been very sick for over a year. He had a 30 lb weight loss, couldn't eat, nausea, constipation, very lethargic, headaches pretty much daily! We had exhausted every resource and doctor available to us! Every doctor we saw continued to say my son was exaggerating and he was enjoying the sympathy As a last ditch effort I made an appointment with my sons Oncologist. She made 1 call to Dr. Russo. And over the phone told her its EE! Dr. Russo saved my sons life!!!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
10 others found this helpful
Helpful
Shannon Swoger in Rockwall, TX – Jun 02, 2016
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About Me

biography

Dr. Michael Russo, MD is a gastroenterologist in Dallas, TX and has over 15 years of experience in the medical field. He graduated from University of Toledo Medical Center in 2007. He is affiliated with medical facilities such as Medical City Plano...read more
  • Gastroenterology

  • Bariatric Surgery

  • Pediatrics

  • General Surgery

  • Robotic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Stanford University School Of Medicine

    Fellowship Hospital, 2014
  • University Of Nevada, Reno School Of Medicine

    Residency Hospital, 2013
  • University Of Toledo Medical Center

    Medical School, 2007
  • Marquette University

    Undergraduate School, 2003
  • University Of Arkansas For Med Sciences Program

    Residency Hospital, 2001
American Board of Medical Specialties®
American Board of Pediatrics®
Pediatric Gastroenterology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Dr. Russo is a Healthgrades Choice provider in Gastroenterology

    Read our methodology

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    Locations

    Practice

    Office7777 Forest Ln Ste B304 Dallas, TX 75230
    1

    Practice

    Office9250 Dallas Pkwy Ste 110 Frisco, TX 75033
    2

    Practice

    Office7777 Forest Ln Ste C522 Dallas, TX 75230
    3

    Affiliated Hospitals

    • Baylor Scott & White Medical Center-Frisco

      5601 Warren Pkwy
      Frisco, TX 75034
      Recipient of 2
      hospital awards

      How patients felt about the care they received at this hospital.

      87%
      Patients said they were given information about recovering at home

      1% lower than the national average

      83%
      Patients said their room and bathroom were always kept clean

      6% higher than the national average

      View all patient feedback
    • Texas Health Presbyterian Hospital Rockwall

      3150 Horizon Rd
      Rockwall, TX 75032
      Recipient of 1
      hospital award

      How patients felt about the care they received at this hospital.

      86%
      Patients said they were given information about recovering at home

      1% lower than the national average

      80%
      Patients said that nurses always listened to them and explained things well

      2% higher than the national average

      View all patient feedback
    • CHRISTUS Mother Frances Hospital Sulphur Springs

      115 Airport Rd
      Sulphur Springs, TX 75482
      Recipient of 2
      hospital awards

      Outstanding Patient Experience Award™ (2024, 2023)

      Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

      View all awards

      How patients felt about the care they received at this hospital.

      90%
      Patients said they were given information about recovering at home

      6% higher than the national average

      85%
      Patients said that nurses always listened to them and explained things well

      10% higher than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality