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Dr. Nancy Tsai, MD

Dr. Nancy Tsai, MD

Ophthalmology*
30+ years of experience

Dr. Nancy Tsai, MD is an ophthalmologist in New York, NY and has over 30 years of experience in the medical field. She graduated from NEW YORK Medical College in 1992. She is affiliated with NYU Langone Hospitals. She is accepting new patients and telehealth appointments.

2.1 Star Rating
Based on 11 reviews 2.1 Star Rating (11 reviews)

Practice

99 Elizabeth St # 2 New York, NY 10013
Telehealth available
(212) 227-8837

At a Glance

  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 100 Best Hospitals Award™ • See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Tsai's Reviews

Likelihood to recommend Dr. Tsai

2.1
11 ratings, 7 with a written review
5 star
27%
27%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
73%
73%

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terrible and lacks knowledge
if there was an option for 0 star, I would pick that. When you ask her any questions on eye problems or health, she gives you vague and unhelpful answers. She is a certified eye doctor with many years of experience, but is not knowledgeable. She has 2 businesses, so it concerns me she is running like this without any knowledge of current treatments or helpful advice for her patients.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
2 others found this helpful
Helpful
Feb 22, 2024
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I would give them a minus. Stay away from this place. I did annual eye exam with Dr. Tsai. She just spent 2 mins to check my eyes. She didn't check my eyes carefully, then she pushed me do exams which I don't necessarily need. The place provided horrible service.
What went well
No results
What could be improved
  • Didn't listen or answer questions
3 others found this helpful
Helpful
k – Dec 16, 2021
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my experience differ from the previous reviews. maybe they have changed in those years? she is very nice and soft spoken. the staff were swift and friendly. constantly cleaning every surface even though they were busy. very quaint, and convenient mom and pop type of practice
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Alice Y. – Jun 27, 2021
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She doesn't explain things properly. Never approves refills when pharmacy efaxes. Wind up calling office all the time they are waiting. Eye prescriptions always changing with no explanation on why. Brought my son to accompany me. They said he couldn't come in. She knows he will give an earful. Meanwhile she lets other caretakers in. Look for another doctor.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Jun 21, 2021
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very understanding, kind and patient. have been going to her for about 10 years with my whole family.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Apr 09, 2021
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Awful. She rushes through my appointments every single time. I tried to be understanding and so I confronted her about it. Her response to me was there are just too many people. That response doesn't justify her actions by just rushing through appointments. Her eye prescriptions are inaccurate because she spends little to no time on the patients. She just cares about running her business at the end of the day. Her front desk staffs are horrible, they have no customer service skills, very rude.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
6 others found this helpful
Helpful
Dec 05, 2018
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She was so rude and she was so tired that she looked like she didn't want to handle me. Her assistant was nice but the staff in the front were rude as well. Nancy Tsai technically opened my eyes forcefully. Impatient doctor with rude personality
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
15 others found this helpful
Helpful
Rego Park, NY – May 09, 2016
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Eye Health Spotlight

About Me

biography

Dr. Nancy Tsai, MD is an ophthalmologist in New York, NY and has over 30 years of experience in the medical field. She graduated from NEW YORK Medical College in 1992. She is affiliated with NYU Langone Hospitals. She is accepting new patients and telehealth appointments.

  • Ophthalmology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • New York Medical College

    Medical School, 1992
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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  • English

  • Chinese

Focus on Thyroid Eye Disease

Locations

Practice

Grand Fashion Optical Inc99 Elizabeth St # 2 New York, NY 10013
1

Practice

Star Vision Optical Inc4270 Kissena Blvd Flushing, NY 11355
2

Affiliated Hospitals

  • NYU Langone Hospitals

    550 1st Ave
    New York, NY 10016
    Recipient of 62
    hospital awards

    America's 100 Best Hospitals Award™ (2025, 2024, 2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    America's 250 Best Hospitals Award™ (2025, 2024, 2023)

    Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    78%
    Patients said that nurses always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality