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Dr. Norris Hsu, MD

Dr. Norris Hsu, MD

Internal Medicine*
25+ years of experience

Dr. Norris Hsu, MD is an internist in Hoffman Estates, IL and has over 25 years of experience in the medical field. He graduated from Ohio State University in 1995. He is affiliated with medical facilities such as Northwest Community Hospital and Alexian Brothers Medical Center 1. He is accepting new patients.

4.7 Star Rating
Based on 39 reviews 4.7 Star Rating (39 reviews)

Duly Health and Care

3100 W Higgins Rd Hoffman Estates, IL 60169
Patient Favorite Award

Dr. Hsu is a patient favorite Internist

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Dr. Hsu's Reviews

Likelihood to recommend Dr. Hsu

4.7
39 ratings, 14 with a written review
5 star
90%
90%
4 star
5%
5%
3 star
0%
0%
2 star
0%
0%
1 star
5%
5%

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Great Dr. and Good Person
Every visit I have had with Dr. Hsu has been thorough in all aspects. I received his name by recommendation, and I have not been disappointed. He actively listens to my questions, takes the time to re-famliarize himself with my medical history, and then follows through with the exam. He takes the time to make certain to cover all the bases. He's personable and genuinely cares. I really feel fortunate to have him as my doctor, and I feel assured regarding his abilities.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Richard G. – Jan 03, 2025
Hi Richard, thanks for the review! We’re happy to... Read More
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I love Dr HSU but not his practice
I have been Dr HSU patient for more than 15 years. He is a top notch human and genuinely cares. However his new practice is all about $$$$ and pushing vaccines for everything. And I mean EVERYTHING. I can no longer trust his guidance. It's driven by $$$$. Endless tests and clearly a bonus driven care.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 others found this helpful
Helpful
Former PT – Feb 08, 2023
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Great doctor
He listens and take time to be with his patients. Sadly, his new medical group is failing him very bad
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
6 others found this helpful
Helpful
R N – Oct 16, 2022
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I am with the other review Dr. Hsu does double dip the insurance company because I caught him which raises all our rates for him to make a few more dollars.
What went well
  • Office environment
What could be improved
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Louie – Nov 14, 2021
Hi Louie, thank you for taking the time to leave... Read More
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Dr. Hsu really listens well and is extremely interested in learning about your issues. He is very easy to speak with during the visit and responds very quickly to messages left on the DuPage Medical app.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
D. Deacon – Apr 30, 2021
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I have had Dr. Hsu for years and yes he is a very excellent doctor. One of the best I have ever had. When he stopped excepting Medicare patients with BCBS supplemental Insurance F plan, I was forced to leave him and find a different doctor. I was very disappointed.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Apr 29, 2021
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My 90-year-old mother saw Dr. Hsu for the first time yesterday. We cannot say enough about how positive an experience he made it for her. Dr. Hsu was exceptionally kind and patient. His manner was warm and caring. Dr. Hsu took time to ask thoughtful questions, listened attentively, and carefully explained everything he recommended. He was gentle, thorough, and took my mother's input into consideration. Early this morning, there was already a detailed message in her patient portal explaining the results of her blood work and his recommendations. We would enthusiastically recommend Dr. Hsu to our family and friends.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Valerie – Apr 24, 2021
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Great doctor! He explains everything and takes his time in answering your questions. I highly recommend him!!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
Helpful
Apr 15, 2021
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Dr Hsu is a one of a kind Dr. in today’s hurried society he takes the time to ensure your taken care of and well informed. Options are explained well. The only negative is you might never get to use him if your not a patient now. I heard he had to close his practice to new patients because well he’s that good ??
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Ed D in Streamwood , IL – Dec 20, 2018
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Nice person and seems to really care to get it right.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Dennis G – Jul 25, 2018
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I have never had a more caring doctor. He goes above and beyond for his patients. I would highly recommend him.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Patricia Moretti in Huntley, IL – Jan 26, 2018
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As far as I am concerned, Dr Norris Hsu has been the best in providing medical care and assistance for me and some of my family members for the last 12 years. He explains medical conditions very clearly, listens and answers all questions fully, and spends appropriate amount of time when scheduling appointments. He has probably saved my life a few times by referring me to specialists in specific fields. He definitely deserves a 5 star rating!!!!
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Joseph A. Puglisi in Hoffman Estates, Il – Jun 28, 2017
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Has been my Doctor for over ten years and I trust with my life. He knows me well enough to determine my treatment and always believes in my self-assessment. I believe in Dr. Hsu so much that I have referred him to family and friends. This is a Dr. that cares and spends time with curing you.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Jennifer in Schaumburg, IL – Aug 01, 2016
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No matter what I am there about I always feel very comfortable like I am in good hands. He has gone above and beyond for me and I can't say enough good things about him. I would never hesitate recommending him to anyone.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Patricia Morett in Huntley, IL – Apr 28, 2016
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About Me

biography

DuPage Medical Group is now Duly Health and Care. We have a singular focus - helping humans flourish. As the largest independent, multi-specialty physician-directed medical group in the Midwest with more than 900 primary care and specialty care...read more
  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Ohio State University

    Medical School, 1995
American Board of Medical Specialties®
American Board of Internal Medicine®
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Patient Favorite Award

Dr. Hsu is a patient favorite Internist

    Read our methodology

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    Locations

    Duly Health and Care

    Duly Health and Care3100 W Higgins Rd Hoffman Estates, IL 60169
    1

    Affiliated Hospitals

    • Northwest Community Hospital

      800 W Central Rd
      Arlington Heights, IL 60005
      Recipient of 6
      hospital awards

      Patient Safety Excellence Award™ (2025, 2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      81%
      Patients said they were given information about recovering at home

      3% lower than the national average

      75%
      Patients said that doctors always listened to them and explained things well

      1% lower than the national average

      View all patient feedback
    • Alexian Brothers Medical Center 1

      800 Biesterfield Rd
      Elk Grove Village, IL 60007
      Recipient of 31
      hospital awards

      America's 100 Best Hospitals Award™ (2024, 2023)

      Top 1% in the nation for providing the highest clinical quality year over year

      America's 250 Best Hospitals Award™ (2024, 2023)

      Top 1% in the nation for providing the highest clinical quality year over year

      View all awards

      How patients felt about the care they received at this hospital.

      85%
      Patients said they were given information about recovering at home

      1% higher than the national average

      73%
      Patients said that doctors always listened to them and explained things well

      3% lower than the national average

      View all patient feedback
    • Saint Alexius Medical Center

      1555 N Barrington Rd
      Hoffman Estates, IL 60169
      Recipient of 15
      hospital awards

      America's 250 Best Hospitals Award™ (2024)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      Patient Safety Excellence Award™ (2024, 2023)

      Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

      View all awards

      How patients felt about the care they received at this hospital.

      84%
      Patients said they were given information about recovering at home
      72%
      Patients said that nurses always listened to them and explained things well

      3% lower than the national average

      View all patient feedback
    Learn more about how Healthgrades measures Hospital Quality