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Dr. Reynaldo Gacad, MD

Dr. Reynaldo Gacad, MD

Gastroenterology*
40+ years of experience

Dr. Reynaldo Gacad, MD is a gastroenterologist in Akron, OH and has over 40 years of experience in the medical field. He graduated from University of Santo Tomas Faculty of Medicine and Surgery in 1983. He is affiliated with medical facilities such as Akron General and ProMedica Toledo Hospital. He is accepting new patients and telehealth appointments.

2.8 Star Rating
Based on 16 reviews 2.8 Star Rating (16 reviews)

Practice

570 White Pond Dr Ste 200 Akron, OH 44320
Telehealth available

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Hospital Highlight

Dr. Gacad is affiliated with ProMedica Toledo Hospital Toledo, a highly rated and top awarded hospital for gastroenterology.

At a Glance

  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Gastrointestinal Care Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Gacad's Reviews

Likelihood to recommend Dr. Gacad

2.8
16 ratings, 6 with a written review
5 star
38%
38%
4 star
6%
6%
3 star
6%
6%
2 star
0%
0%
1 star
50%
50%

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Dr.Gacad is the best GI Dr I ever had I miss him so much I can’t see him anymore cause of my insurance won’t pay for it so I had to change Dr’s a few years ago but I highly recommend Dr. Gacad he’s kind shows compassion to his patients and takes them seriously when they have issues he went above and beyond for me as I’m sure he does for all his patients I’m truly grateful for all he’s done for me
What went well
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Lori Palmer – Nov 15, 2020
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I don't ever feel like Dr. Gacad listened to my needs over the years I've been going to see him. Most recently, I left a portal message for him, and didn't receive a response to my concerns, only a call to schedule a procedure (over a month away) when it was clear that my symptoms required more urgent attention. Two weeks later the symptoms still exist, so I call his office and talk to a medical assistant, and express my concerns again. That evening, I receive a call from him indicating that I need to go to the ER. During that call, I asked him if he felt that ignoring my concerns two weeks prior was the appropriate way to treat a patient, he remarked "regardless of that answer, it doesn't change my recommendation today". I will never recommend Dr. Gacad to another person. Other reviews mention that they've felt rushed in their appts. with him, which is exactly the same way I've felt seeing him. I asked for advice on complimentary care, and received consistent disinterest in helping.
What went well
No results
What could be improved
No results
4 others found this helpful
Helpful
May 22, 2019
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Dr Gacad is a good doctor, though sometimes rushed. I like him a lot, which is the only reason I continue to deal with his front desk staff. They are not friendly, I have waited nearly 20 minutes on hold several times, the phones are off for 1.5 hours at lunch and they turn them off about 20 minutes early at the end of the day. They don’t seem interested in scheduling referred procedures and require several follow ups to get any answers. He’s a good doctor, but the front desk staff is awful.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
5 others found this helpful
Helpful
Akron – Jan 03, 2019
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I worked for Dr. Gacad for over 8 years. His patients love him and have confidence in him. He is a very thorough caring physician. And really great to work for. I recommend him often. And if I need a GI doctor, he will be my go to guy.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jeanine Miller in Akron, ohio – Apr 22, 2018
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This was my first appointment with him. My appointment was at 10 AM and I didn't see him until 11:30 AM. He spent less than 10 minutes with me, changed his diagnosis several times, contradicted himself, and then rushed out of the room without saying anything. A minute later I discovered he wasn't coming back in. I knew this because his coat was on and he was rushing out of the door. When I wandered out of the exam room and inquired, I was told had left and was late for hospital rounds.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
7 others found this helpful
Helpful
Akron, OH – Mar 16, 2017
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Dr Gacad was recommended to me. He is very knowledgeable about liver disease also which is one issue (of many) I deal with. I have alot of confidence in him.
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
1 other person found this helpful
Helpful
Paula in Kent, OH – Nov 08, 2016
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About Me

biography

Dr. Reynaldo Gacad, MD is a gastroenterologist in Akron, OH and has over 40 years of experience in the medical field. He graduated from University of Santo Tomas Faculty of Medicine and Surgery in 1983. He is affiliated with medical facilities...read more
  • Gastroenterology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Santo Tomas Faculty Of Medicine And Surgery

    Medical School, 1983
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Tagalog

Locations

Practice

Gastroenterology Group Inc.570 White Pond Dr Ste 200 Akron, OH 44320
1

Affiliated Hospitals

  • Lodi Community Hospital

    225 Elyria St
    Lodi, OH 44254

    How patients felt about the care they received at this hospital.

    93%
    Patients said they were given information about recovering at home

    6% higher than the national average

    92%
    Patients would recommend the hospital to friends and family

    15% higher than the national average

    View all patient feedback
  • ProMedica Toledo Hospital

    1 Promedica Pkwy
    Toledo, OH 43606
    Recipient of 30
    hospital awards

    America's 100 Best Hospitals Award™ (2024, 2023)

    Top 1% in the nation for providing the highest clinical quality year over year

    America's 250 Best Hospitals Award™ (2024, 2023)

    Top 1% in the nation for providing the highest clinical quality year over year

    View all awards

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    76%
    Patients said that nurses always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
  • Akron General

    1 Akron General Ave
    Akron, OH 44307
    Recipient of 5
    hospital awards

    Gastrointestinal Care Excellence Award™ (2025)

    Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality