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Akron General

Akron General is a medical facility located in Akron, OH. This hospital has been recognized for America’s 100 Best Hospitals for Cardiac Care Award™, America’s 100 Best Hospitals for Pulmonary Care Award™, and more.

64%

Patient Experience Rating

1% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Cardiac Care Award™

America’s 100 Best Hospitals for Cardiac Care Award™ (2025)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™ (2025)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™ (2025)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

1 rating was better than expected

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

Worse than Expected

Defibrillator Procedures

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Cardiac Care Award™

America’s 100 Best Hospitals for Cardiac Care Award™

2025

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pancreatitis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Bowel Obstruction

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™

2025

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Cranial Neurosurgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Stroke

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Worse than Expected

Total Knee Replacement

In Hospital

As Expected

Hip Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Knee Replacement

In Hospital

As Expected

Outpatient Total Hip Replacement

In Hospital

Worse than Expected

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Benign Prostatic Hyperplasia

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Prostate Removal Surgery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

Better than Expected

Specialty Excellence Awards

America’s 100 Best Hospitals for Pulmonary Care Award™

America’s 100 Best Hospitals for Pulmonary Care Award™

2025

Complication Based Ratings

Procedure/ConditionIn Hospital

Spinal Fusion

In Hospital

Worse than Expected

Back and Neck Surgeries (without Spinal Fusion)

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

Worse than Expected

Abdominal Aortic Aneurysm Repair

In Hospital

Worse than Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
62%

Patients who gave a rating of 9 or 10

4% lower than the national average

64%

Would definitely recommend

1% lower than the national average

Akron General

National Average

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%52%57%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%54%58%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%75%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%47%

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%76%

Akron General

National Average

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%60%67%

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%42%55%

Providers

Provider Reviews

He explained things very well. Performed surgery on my neck which went very well. He did a great job.

Apr 24 2025

Review for Dr. Gerritsen

I would highly recommend Dr. Acus. He and the other staff members are kind and attentive. I have been seeing him for some knee issues and am very satisfied with his treatment and care.

Apr 24 2025

Review for Dr. Acus III

Very pleasant and knowledgeable!

Apr 24 2025

Review for Dr. Surace

Gets to the issue quickly, open and honest, immediate planning and execution. Knows his business.

Apr 23 2025

Review for Dr. Cleland

Highly recommend him. Dr is professional,caring,good bedside manners and follow up after surgery.

Apr 23 2025

Review for Dr. Surace

Location

Akron General

1 Akron General Ave, Akron OH 44307

CallDirections

(330) 344-6000

Frequently Asked Questions

Where is Akron General located?

Akron General is located at 1 Akron General Ave, Akron, OH 44307. Find other locations and directions on Healthgrades.

Has Akron General won any recent awards from Healthgrades?

Yes, Akron General has been awarded with America’s 100 Best Hospitals for Cardiac Care Award™, America’s 100 Best Hospitals for Pulmonary Care Award™, and Gastrointestinal Care Excellence Award™ in the past two years.

Is Akron General highly rated with patients?

64% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Akron General score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Akron General?

Phone number, appointment information, and directions can be found on Healthgrades Akron General profile..

How does Akron General rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1 Akron General Ave

Akron, OH 44307

Directions

(330) 344-6000