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Dr. Richard Shinn, MD

Dr. Richard Shinn, MD

Family Medicine*

Dr. Richard Shinn, MD is a family medicine physician in Hilo, HI. He is affiliated with Hilo Medical Center.

3 Star Rating
Based on 6 reviews 3 Star Rating (6 reviews)

Practice

1292 Waianuenue Ave Hilo, HI 96720

At a Glance

  • Area of Expertise
    Dr. Shinn specializes in the area of Family Practice. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Good Communication
    Patients said there was good doctor communication at the hospital. See hospitals
  • Low Wait Times
    Patients are usually seen in 10 minutes or less.
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Dr. Shinn's Reviews

Likelihood to recommend Dr. Shinn

3.0
6 ratings, 6 with a written review
5 star
50%
50%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
50%
50%

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Best Dr. I’ve had
I have been a patient of Dr. Shinn’s for over 6 years. He is the best Dr, in my opinion. He takes time to listen and explain things. I don’t ever feel rushed. The negative reviews about him baffle me as I have nothing negative to say about him. He is competent and one of the best Dr’s in Hilo.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
K.O. – Apr 06, 2023
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He's an excellent doctor
My experiences with Dr. Shinn have been great. He's been my doctor at Hilo Kaiser since he started practicing there. I can't speak highly enough of him. I find him to be compassionate and caring. He listens and takes time to explain things. As of this writing I am aware that the Kaiser Clinic in Hilo only has 3 doctors and 2 PA's to cover the entire east side of this island, which makes it difficult to get an appointment with him or any of their medical staff. I think Kaiser needs to take a good look at how they are performing for the people of this island because their doctors and support staff are overloaded.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
Helpful
Feb 01, 2023
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Been with Kaiser for over 50 years. He is the only bad Dr I have ever dealt with. Very arrogant person, confrontational and talks down to patients. Hilo is a small town, funny how we all had the same feeling about him, some had him when he was an ER Dr. at Hilo Hospital. Gave me bad advice and when I questioned him he told me I should go to school to be a Dr so I can diagnose myself. Another Dr. I had recommended the exact thing I was trying to talk to him about. There’s more I could write but I’ll refrain. I think he’s the worst type of Dr., he thinks he’s smarter then every patient, has been known to give bad advice and will get mad if the patient questions him. Beware!
What went well
No results
What could be improved
No results
10 others found this helpful
Helpful
May 09, 2020
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The review from August 18, 2017 sounds exactly like my experience with Dr Shinn! I have many health issues that I am struggling with and Dr. Shinn seems to only care about himself and what is best for him. I have truly never felt more disrespected and dismissed from a doctor or for that matter another human being. Very condescending and unprofessional I too, will be filing a formal complaint about Dr, Shinn. Very disappointed in Kaiser for hiring such a narrow-minded, incompetent doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Hilo, HI – Mar 03, 2018
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I had an appointment today with Dr. Shinn, and I felt that he listened, took his time examining me, and thoroughly explained the procedure that he was about to perform. I feel so grateful that he is my doctor. I recommend him wholeheartedly. Thank you, Dr. Shinn
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Christine Jimenez in Hilo, HI – Dec 13, 2017
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I have been with Kaiser for over 20 years and I have never felt more disrespected and disregarded then I have with this Dr. I am currently in the process of filing a formal complaint against him and feel that he is making decisions based upon his career rather then my best interests & over all well being which he has so stated. I will never recommend him and am disappointed in Kaiser for how they are handling their patients by putting everyone in a box, rather then treating us as individuals
What went well
  • Office environment
  • Staff friendliness
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
9 others found this helpful
Helpful
Hilo, HI – Aug 18, 2017
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About Me

biography

Dr. Richard Shinn, MD is a family medicine physician in Hilo, HI. He is affiliated with Hilo Medical Center.
  • Family Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

American Board of Medical Specialties®
American Board of Family Medicine®
Family Practice
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Kaiser Hilo Pharmacy1292 Waianuenue Ave Hilo, HI 96720
1

Practice

Hilo Medical Center1190 Waianuenue Ave Hilo, HI 96720
2

Affiliated Hospitals

  • Hilo Medical Center

    1190 Waianuenue Ave
    Hilo, HI 96720
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality