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Dr. Richard Stack, MD

Dr. Richard Stack, MD

Urology*

Dr. Richard Stack, MD is a urologist in Hilo, HI. He is affiliated with medical facilities Hilo Medical Center and Ka'U Hospital. He is not accepting new patients.

2.7 Star Rating
Based on 9 reviews 2.7 Star Rating (9 reviews)

Practice

1190 Waianuenue Ave Hilo, HI 96720

Make an Appointment

(808) 932-3000

At a Glance

  • Area of Expertise
    Dr. Stack specializes in the area of Urology. • See board certifications
  • Good Communication
    Patients said there was good doctor communication at the hospital. • See hospitals
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Dr. Stack's Reviews

Likelihood to recommend Dr. Stack

2.7
9 ratings, 4 with a written review
5 star
33%
33%
4 star
11%
11%
3 star
0%
0%
2 star
0%
0%
1 star
56%
56%

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Pain, Pain and no one cares
Dr. Stack was my Urologist for a couple years. My first appointment the forgot about me- were closing up and most of the staff went home. I sat in a room for over an hour before i went out and got someone- they clearly forgot about me. They then lost the urine sample from that visit and I had to go back in. After kidney stone surgery I got an infection and was in excruciating pain and it took weeks to get anything done. I had to contact elected officials and my PCP to get anything done. I could rarely reach him or a nurse, appointments constantly canceled and rescheduled for months out. No one cared that I was in extreme pain for months. I don't recommend Richard Stack unless you enjoy remaining in pain and feeling shamed! I did everything recommenced and saw no progress and felt like I was blamed for having kidney stones. This has been the worst experience I have ever had with any doctor.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Paul – May 31, 2024
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He’s very compassionate and attentive to my concerns questions and issues with my urinary health he has been nothing except wonderful to me and I feel a genuine concern from him(for what I’m experiencing)He even has been very attentive and supportive to my husband when attending to me(surgeries and hospitalizations)????????????
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
Dayna – Nov 10, 2023
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Professional and thorough
I have seen Dr. Stack several times and have found his medical knowledge and explanation of the several pre-existing problems that I have were spot on. I've had kidney problems for many years and have consulted with a number of other urologists, so I have had experience with how others have treated me, good and bad. He offered me medications that no one else had ever even mentioned (which appear to be working). The office staff was very friendly and efficient. No problems from me!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
VA Patient – Jul 06, 2022
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Waited 3 hours for Dr. Stack, 10/27/20.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Nov 06, 2020
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Leave a review

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Know Before You Go

About Me

biography

Dr. Richard Stack, MD is a urologist in Hilo, HI. He is affiliated with medical facilities Hilo Medical Center and Ka'U Hospital. He is not accepting new patients.

  • Urology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Uniformed Services University Of The Health Sciences

    Medical School
American Board of Medical Specialties®
American Board of Urology®
- 
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Hilo Medical Center1190 Waianuenue Ave Hilo, HI 96720
1

Practice

Hawaii Pacific Oncology Center1285 Waianuenue Ave Hilo, HI 96720
2

Practice

Office1 Jarrett White Rd Tripler Amc, HI 96859
3

Affiliated Hospitals

  • Hilo Medical Center

    1190 Waianuenue Ave
    Hilo, HI 96720
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    86%
    Patients said they were given information about recovering at home

    2% higher than the national average

    81%
    Patients said that doctors always listened to them and explained things well

    5% higher than the national average

    View all patient feedback

  • Ka'U Hospital

    1 Kamani St
    Pahala, HI 96777
Learn more about how Healthgrades measures Hospital Quality