Dr. Robert Hartzler, MD
Orthopedic Shoulder & Elbow Surgery*
15+ years of experience
Dr. Robert Hartzler, MD is an orthopedic shoulder & elbow surgery specialist in San Antonio, TX and has over 15 years of experience in the medical field. He graduated from University of Texas Southwestern Medical Center in 2008. He is affiliated with medical facilities Peterson Regional Medical Center and Baptist Medical Center. He is accepting new patients and telehealth appointments.
4.9 Star Rating
Based on 166 reviews 4.9 Star Rating (166 reviews)
TSAOG Orthopaedics
400 Concord Plaza Dr Ste 300 San Antonio, TX 78216Telehealth available
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Hospital Highlight
Dr. Hartzler is affiliated with Peterson Regional Medical Center Kerrville, a highly rated hospital.
At a Glance
- Area of Expertise
- Explains Conditions Well
- Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
- Practices at Top Hospital
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Dr. Hartzler's Reviews
Likelihood to recommend Dr. Hartzler
4.9
166 ratings, 142 with a written review
| 5 star | 98% | 98% |
| 4 star | 0% | 0% |
| 3 star | 0% | 0% |
| 2 star | 0% | 0% |
| 1 star | 2% | 2% |
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Very thorough
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Apr 19, 2025
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Professional Friendly Timely
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- Staff wasn't friendly
Helpful
Mar 20, 2025
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TSAOG has succesfully treated my shoulder(s) pain
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Byron – Mar 02, 2025
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Great Reverse Shoulder Replacement Experience
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
David – Feb 24, 2025
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Excellent
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jack W – Feb 24, 2025
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The best there is!
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Douglass Burdette – Feb 06, 2025
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The Best IMO
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Robert Smith – Feb 05, 2025
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Awesome Experience
Telehealth
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jan 20, 2025
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My shoulder replacement
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Jan 18, 2025
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Shoulder replacements
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Kathy – Jan 01, 2025
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Extremely Great Care!
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
- I didn't feel respected
Helpful
D. Duarte – Dec 25, 2024
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Shoulder pain
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Linda – Nov 14, 2024
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Outstanding care
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Cheryl Chamness – Nov 07, 2024
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Excellent surgeon
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Susan R – Oct 30, 2024
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Exceptional surgeon
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Lynn Gillaspy – Oct 30, 2024
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Master at his craft
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Oct 08, 2024
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Great surgeon
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Evelyn Nettleship – Oct 03, 2024
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Can’t overstate what a great surgeon Dr Hartzler
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Bill McManus – Sep 12, 2024
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Telehealth
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Kathy Brister – Jul 04, 2024
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Absolutely would recommend him!
What went well
- I felt respected
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Gary Vaughan – Jun 28, 2024
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Leave a review
How was your experience with Dr. Hartzler?Overall Patient Satisfaction
166responses
Likelihood of recommending Dr. Hartzler to family and friends is 4.927711 out of 5
About Me
Watch Dr. Hartzler's Video
care philosophy
During my training at the Mayo Clinic, I learned that the needs of the patient come first. I always try to adhere to this principle and to treat my patients the way that I would want to be treated. I am judiciousabout recommending...read morebiography
Dr. Robert Hartzler is an orthopaedic surgeon specializing in shoulder and elbow surgery. He has a special interest in shoulder and elbow arthroscopy, shoulder and elbow joint replacement (including reverse shoulder replacement and revision...read moreOrthopedic Shoulder & Elbow Surgery
Pediatric Sports Medicine
Orthopedic Surgery
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Florida Orthopaedic Institute
Fellowship Hospital, 2014Florida Orthopaedic Institute|the San Antonio Orthopaedic Group
Fellowship Hospital, 2014The San Antonio Orthopaedic Group
Fellowship Hospital, 2014Mayo Graduate School - Masters Of Science In Biomedical Sciences
2013Mayo Clinic
Residency Hospital, 2013Mayo Clinic Alix School Of Medicine
Residency Hospital, 2013Mayo Clinic
Internship Hospital, 2009Mayo Clinic Alix School Of Medicine
Internship Hospital, 2009University Of Texas Southwestern Medical Center
Medical School, 2008University Of Texas / Austin Campus
Undergraduate School, 2001
American Board of Medical Specialties®
American Board of Orthopaedic Surgery®
-
Orthopedic Surgery
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
Learn more about medical license public record checkHealthgrades Tips for Getting Orthopedic Care
Locations
TSAOG Orthopaedics
- Call
- Fax
- Hours
- Mon: 8:00am - 5:00pm
- Tue: 8:00am - 5:00pm
- Wed: 8:00am - 5:00pm
- Thu: 8:00am - 5:00pm
- Fri: 8:00am - 5:00pm
- Sat: closed
- Sun: closed
- Directions
TSAOG Orthopaedics
TSAOG Orthopaedics
- Call
- Fax
- Hours
- Mon: 8:00am - 5:00pm
- Tue: 8:00am - 5:00pm
- Wed: 8:00am - 5:00pm
- Thu: 8:00am - 5:00pm
- Fri: 8:00am - 5:00pm
- Sat: closed
- Sun: closed
- Directions
TSAOG Orthopaedics
TSAOG Orthopaedics
The San Antonio Orthopaedic Group - North Central150 E Sonterra Blvd Ste 300 San Antonio, TX 78258
The San Antonio Orthopaedic Group - Medical Center2829 Babcock Rd Ste 700 San Antonio, TX 78229
The San Antonio Orthopaedic Group - Central400 Concord Plaza Dr Ste 300 San Antonio, TX 78216
TSAOG Orthopaedics
- Call
- Fax
- Hours
- Mon: 8:00am - 5:00pm
- Tue: 8:00am - 5:00pm
- Wed: 8:00am - 5:00pm
- Thu: 8:00am - 5:00pm
- Fri: 8:00am - 5:00pm
- Sat: closed
- Sun: closed
- Directions
TSAOG Orthopaedics & Spine
- Call
- Fax
- Hours
- Mon: 8:00am - 5:00pm
- Tue: 8:00am - 5:00pm
- Wed: 8:00am - 5:00pm
- Thu: 8:00am - 5:00pm
- Fri: 8:00am - 5:00pm
- Sat: closed
- Sun: closed
- Directions
Affiliated Hospitals
- Recipient of 3
hospital awardsView all awardsOutstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
View all patient feedbackHow patients felt about the care they received at this hospital.
89%Patients said they were given information about recovering at home5% higher than the national average
81%Patients said their room and bathroom were always kept clean14% higher than the national average
- Recipient of 7
hospital awardsView all patient feedbackHow patients felt about the care they received at this hospital.
83%Patients said they were given information about recovering at home1% lower than the national average
75%Patients said that doctors always listened to them and explained things well1% lower than the national average
Learn more about how Healthgrades measures Hospital Quality
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