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Dr. Sarah Von Biberstein, MD

Dr. Sarah Von Biberstein, MD

Ear, Nose, and Throat*

Dr. Sarah Von Biberstein, MD is a head & neck surgery otolaryngologist in Wilmington, NC. Dr. Von Biberstein has extensive experience in "Ear, Nose, & Throat Surgical Procedures", Otologic Conditions & Procedures, and Upper Respiratory Conditions. She is affiliated with Novant Health New Hanover Regional Medical Center. She is accepting new patients.

2.9 Star Rating
Based on 14 reviews 2.9 Star Rating (14 reviews)

Wilmington Ear Nose & Throat Associates PA

2311 Delaney Ave Wilmington, NC 28403
(910) 444-0259

At a Glance

  • Areas of Expertise
    Dr. Von Biberstein specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. • See board certifications
  • Quiet Hospital
    Patients said the hospital this doctor practices at is quiet. • See hospitals
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Dr. Von Biberstein's Reviews

Likelihood to recommend Dr. Von Biberstein

2.9
14 ratings, 8 with a written review
5 star
43%
43%
4 star
0%
0%
3 star
0%
0%
2 star
14%
14%
1 star
43%
43%

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It’s complicated
Doesn’t listen to my concerns and from facial expressions and tone of voice used, seems to think my personal opinions on what is going on seems silly. I’m living with my condition. I would think it should be considered. Especially when 2 other doctors declined to the needed surgery. When complications came up, I was made to feel it was my fault since she (apparently) had never had that happen to her before.
What went well
  • Staff friendliness
  • Wait times
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
1 other person found this helpful
Helpful
Jan 09, 2024
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Dr. Feedback
Appointment was rushed. Didn't listen or answer questions. Didn't explain conditions well, nor answer my questions. She doesn't actively listen. Wants to go for additional expensive tests rather than talk with patient. She got agitated when I wanted to ask questions to understand and couldn't confirm whether my MRI results were the root cause of my tinnitus. Shrugged off my thoughts. Wants to go immediately to surgery if CT scan confirmed MRI. Surgery isn't required as an option, there's less evasive measures. Didn't trust the provider's decisions. She talks at you versus with you. I would never use this practice or her again, nor recommend.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Aug 25, 2022
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She is very good and her diagnosis was perfect and the surgery she preformed for me improved my quality of life tremendously
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 others found this helpful
Helpful
Jun 15, 2020
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She is very rough using the ENT instruments. Leaves the exam room often-without explanation. Never gave me diagnosis. Had to get that from nurse. Too eager to do surgery. 2nd opinion said unnecessary.
What went well
No results
What could be improved
No results
6 others found this helpful
Helpful
Jul 23, 2019
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Dr. Von Biberstein and her nurse are great. She takes time to call and check on her patients and doesn't make you feel silly when you ask questions. I am very pleased with my care and highly recommend her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Dec 26, 2018
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Trustworthy and caring. Took time to listen to my concerns. Her nurse is excellent as well.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 others found this helpful
Helpful
Oct 12, 2018
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Dr. Von Biberstein is a very knowledgeable and caring professional. She listens very carefully and is incredibly thorough with her exam. Hands down, the best ENT in Wilmington and great with kids!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
7 others found this helpful
Helpful
Andrea – May 30, 2018
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--BEWARE BREASTFEEDING MOTHERS-- I was told by two separate people in this practice that VonBiberstein resects upper lip ties. I shared my premature infants case with two separate people who both told me to schedule an appointment for an upper lip tie correction. Upon arriving VonBiberstein told me they absolutely do not do anything for upper lip ties in this facility and told me to pump or switch to bottles entirely and walked out. No respect for a breastfeeding relationship.
What went well
  • Office environment
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Taylor Faulkner in Wilmington, NC – Jul 21, 2017
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Know Before You Go

About Me

biography

Dr. Sarah Von Biberstein, MD is a head & neck surgery otolaryngologist in Wilmington, NC. Dr. Von Biberstein has extensive experience in "Ear, Nose, & Throat Surgical Procedures", Otologic Conditions & Procedures, and Upper Respiratory Conditions....read more

  • Ear, Nose, and Throat

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of Ct School Of Med

    Residency Hospital
American Board of Medical Specialties®
American Board of Otolaryngology
- 
Otolaryngology†
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
†Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Focus on Eczema

Locations

Wilmington Ear Nose & Throat Associates PA

Wilmington Ear Nose & Throat Associates PA2311 Delaney Ave Wilmington, NC 28403
1

Affiliated Hospitals

  • Novant Health New Hanover Regional Medical Center

    2131 S 17th St
    Wilmington, NC 28401
    Recipient of 7
    hospital awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality