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Dr. Shana Eborn, MD

Dr. Shana Eborn, MD

Family Medicine*

Dr. Shana Eborn, MD is a family medicine physician in Salt Lake City, UT. She is affiliated with medical facilities such as University of Utah Hospitals and Clinics and St. Mark's Hospital. She is accepting new patients and telehealth appointments.

2.1 Star Rating
Based on 39 reviews 2.1 Star Rating (39 reviews)

Practice

2295 S Foothill Dr Salt Lake City, UT 84109
Telehealth available
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Compare Dr. Eborn with our nearby Family Medicine Physicians at St. Mark's Hospital.

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(801) 656-1914.

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Dr. Eborn's Reviews

Likelihood to recommend Dr. Eborn

2.1
39 ratings, 17 with a written review
5 star
21%
21%
4 star
5%
5%
3 star
5%
5%
2 star
5%
5%
1 star
64%
64%

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I have read a number of reviews and feel many I read do not characterize her fairly. I had a great experience. She was straightforward, caring and knowledgeable
What went well
No results
What could be improved
No results
Helpful
Frank A Nederhand – Jan 01, 2025
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Worst Ever
I was new to the clinic, just went for a couple things. She did not like that I did not want them to check my blood pressure, I told her I monitor it at home. She told me she would never want me as her regular patient, which was fine, as I did not need to return to her. A few weeks later I received a certified letter from the Director of the clinic saying I was PERMANENTLY BANNED from all their clinic locations. She had gone out of her way to make sure I could never get care there from ANY doctor! She has some serious control issues. Beware!
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Mar 03, 2023
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Not Helpful
I never felt heard nor helped by Dr. Eborn. I went back to see her for the same issues on multiple occasions and never received the help I needed, but was told simply "Well, it could be anything." I left in tears twice visiting her. On top of it, I have a very basic monthly prescription that I need filled every so often and each time she would order in the wrong prescription. EVERY TIME. Dr. Eborn made my medical life hopeless and challenging.
What went well
  • Appointment scheduling
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Tracey – Jan 18, 2023
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I was going through withdrawal. She decided that yelling was the best way about going about our conversation. She does not have your health as her prerogative.
What went well
No results
What could be improved
No results
Helpful
Michael Sandoval – Jan 03, 2022
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This doctor was on call when my son needed to speak to a doctor. It took her hours to return his call and when she finally called, she was rude from the minute she took his call. It is a Sunday but she was clearly having a bad day or unfit to deal with people who are scared and anxious.
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Long wait times
Helpful
Jan 03, 2022
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She said my wife had shingles, turned out type 2 diabetes, doesnt return calls. Just like a politician in it for herself, never going back, like other reviews state WORST EVER. Do yourself a favor get or stay away from this woman
What went well
No results
What could be improved
  • Didn't trust the provider's decisions
Helpful
J.D.M. – Jul 17, 2021
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I really like Dr. Eborn but her staff is so inept, I am considering changing doctors!
What went well
  • Listened & answered questions
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Staff wasn't friendly
Helpful
Wendy Carter – Jul 07, 2021
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She does not know how to communicate. Definitely does not care very much about her patients as she does not want to hear in detail about what symptoms you are having. It’s as if she hates her job and is trying to rush her patients. Worst doctor I have ever had.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
Oct 12, 2019
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I had a personal emotionally trying situation. She was fantastic. She did a back up call to see that the meds worked. She saw me every week until there was stability.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 12, 2019
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Dr. Eborn would not listen to me and prescribed me a medication I did not want to take, because it did not fit my diagnosis, and was not the medication recommended by another provider. I was told my reservations about the medication were due to my anxiety and that I could look up any medication online and become anxious about taking it. I was ignored, not listened to, and felt horrible after leaving her office.
What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Salt Lake City, UT – Jan 08, 2019
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I was hospitalized with an infection that ate my flesh, I nearly died from liver /kidney shut-down. I saw Dr. Eborn twice, third time I called and asked for a refill of Glipizide for diabetes. She refused, stating I had elevated potassium. My blood sugar rose over 300. I called her office and pleaded for a refill of Glipizide, again refused. I was to increase the insulin instead. I lost my last RX of Lantus, and requested a refill. She refused until I came in for visit.
What went well
  • Staff friendliness
What could be improved
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Jan 11, 2018
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Couldn’t see my regular doctor and the front desk recommended Dr Eborn. She was very brief and condescending. Made a few assumptions that were not true and then made me wait around for a blood test that I had already had done with my primary care doctor that also works there. Terrible experience.
What went well
No results
What could be improved
No results
2 others found this helpful
Helpful
JT – Jan 04, 2018
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Dr. Eborn met with me briefly, diagnosed me with a condition without performing any tests or examining me at all. After explaining why I was there, she did everything to talk me out of my birth control of choice and told me my only other option was sterilization. This was the worst doctor appointment I have ever experienced. It is a pity, as her PA is a comprehensive and understanding health care professional. I got a second opinion by a fantastic MD who supported my birth control decisions.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Salt Lake City, UT – Jun 17, 2017
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As hard as it is for me to write this review, I feel that it may help someone in choosing a doctor. I, unfortunately, had a bad experience today with Dr. Eborn. I left in shock, offended, scared, and in tears. She didn't listen, made some very serious assumptions about my personal life, and sent me on my way. I have had a great experience at Foothill Family Clinic, but I won't be seeing Dr. Eborn again.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Moore in Salt Lake City, UT – Jan 31, 2017
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I've had two appointments with Dr Eborn (each ten minutes or less) and I've always walked out feeling like my health isn't her concern.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
ML in Salt Lake City, UT – May 04, 2016
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Poor personal service. Did not address immediate concerns. Left feeling like it was a waste of time and money.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Mtnactive in Salt Lake City – Mar 29, 2016
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I had a horrible experience with Dr. Eborn and her staff. I was stuck in gridlock right outside her office-called and was told she was still with the patient before me. I arrived 2 minutes later, well within the 15 min grace period, 33 minutes before her practice closed. I was her last patient. She told her staff that I hadn't checked in within the first 10 minutes - despite calling and her still being with the previous patient. Apparently she wanted to go home. lt didn't matter that I was sick.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Feb 10, 2016
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Know Before You Go

About Me

care philosophy

I am proud to be part of the Optum family of primary care doctors, specialists, and care teams focused on providing care for people ages 65+. At Optum, my team and I help you reach your personal health goals. We focus on your total well-being while...read more

  • Family Medicine

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  • Idaho State University

    Residency Hospital
American Board of Medical Specialties®
American Board of Family Medicine®
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Family Practice
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Locations

Practice

J Lewis Research-Foothill2295 S Foothill Dr Salt Lake City, UT 84109
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:30pm
    • Tue: 8:00am - 5:30pm
    • Wed: 8:00am - 5:30pm
    • Thu: 8:00am - 5:30pm
    • Fri: 8:00am - 5:30pm
  • Directions
(801) 486-3021

Practice

Utah Gastroenterology P C.13953 S Bangerter Pkwy Draper, UT 84020
2
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:30pm
    • Tue: 8:00am - 5:30pm
    • Wed: 8:00am - 5:30pm
    • Thu: 8:00am - 5:30pm
    • Fri: 8:00am - 5:30pm
  • Directions
(385) 900-4090
See all Family Doctors in Salt Lake City, UT