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Dr. Steven Carlow, MD

Dr. Steven Carlow, MD

Orthopedic Surgery*

Dr. Steven Carlow, MD is an orthopedic surgeon in Groton, CT. He is affiliated with medical facilities such as Westerly Hospital and Backus Hospital. He is accepting new patients and telehealth appointments.

3.9 Star Rating
Based on 20 reviews 3.9 Star Rating (20 reviews)

Practice

495 Gold Star Hwy Ste 300 Groton, CT 06340
Telehealth available

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Dr. Carlow's Reviews

Likelihood to recommend Dr. Carlow

3.9
20 ratings, 5 with a written review
5 star
65%
65%
4 star
10%
10%
3 star
0%
0%
2 star
0%
0%
1 star
25%
25%

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Worst doctors office I have ever dealt with. I can’t imagine what goes on in that office but don’t expect a call when they say they will and if you’re hoping to reach them stop trying and switch doctors. This is absolutely embarrassing for them at this point and that’s coming from a patient person.... begging to be referred out...
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
Find another doctor – Mar 25, 2021
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Absolutely horrible! I was supposed to have surgery Oct. 18th to repair my ACL a second time with Dr. Carlow. I called to confirm pre-op appointment and was told I needed to pay my $9 balance, the copay for preop visit AND THE WHOLE DEDUCTABLE FOR SURGERY totaling $310 upfront or they won't operate! This was never discussed at any appointments. They had me get MRI on knee which now im stuck paying on for nothing never mentioning that all cost was due upfront. I moved my vacation time, had my emp
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Nick friello in CT – Oct 06, 2018
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My second surgery with Dr Carlow First was an ankle reconstruction Never had another issue after surgery (23 years ago) So when my shoulder was giving me issues I of course I went to Dr Carlow Yes I had to wait in the office more than 15 minutes but I didn't mind one bit When you want the best , you wait Even his staff was very helpful with insurance questions I recommend Dr Carlow to anyone looking for the best solution to pain He doesnt jump to surgery which I liked A Plus rating
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
10 others found this helpful
Helpful
Lisa in Uncasville, CT – Sep 18, 2016
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I have a swollen left knee from yrs of wear and tear and decided to see Dr Carlow. I brought my X-ray and results from a previous visit with my primary physician. Dr. Carlow has excellent bedside manner and explained what was going on with my knee joint. I'm very happy with my treatment. However, I waited for at least 45 minutes in the waiting room before I was called into one of the examination room. I feel that a patient should not wait more than 15 minutes to see a doctor.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
8 others found this helpful
Helpful
Middletown, CT – Jun 16, 2016
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Didn't listen well at all, rushed through appointment and gave generic handout saying come back again if pain persists. Ignoring that what I described I have been doing was what his handout described. Extremely frustrating visit
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
14 others found this helpful
Helpful
benjamin nollet in New London, CT – Feb 13, 2016
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Know Before You Go

About Me

biography

Dr. Steven Carlow, MD is an orthopedic surgeon in Groton, CT. He is affiliated with medical facilities such as Westerly Hospital and Backus Hospital. He is accepting new patients and telehealth appointments.

  • Orthopedic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Cleveland Clinic

    Fellowship Hospital, 1985

  • Albany Medical Center Hospital General Surgery

    Internship Hospital, 1981
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

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Locations

Practice

Seacoast Orthopedic Surgery & Sports Medicine LLC495 Gold Star Hwy Ste 300 Groton, CT 06340
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:30pm
    • Tue: 8:00am - 4:30pm
    • Wed: 8:00am - 4:30pm
    • Thu: 8:00am - 4:30pm
    • Fri: 8:00am - 4:30pm
  • Directions

Affiliated Hospitals

  • Westerly Hospital

    25 Wells St
    Westerly, RI 02891
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    83%
    Patients said that doctors always listened to them and explained things well

    7% higher than the national average

    View all patient feedback

  • Yale New Haven Hospital

    20 York St
    New Haven, CT 06510
    Recipient of 6
    hospital awards

    America's 250 Best Hospitals Award™ (2025, 2024)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    76%
    Patients said that doctors always listened to them and explained things well
    View all patient feedback

  • Backus Hospital

    326 Washington St
    Norwich, CT 06360
    Recipient of 14
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top 5% in the nation for consistently delivering clinical quality

    View all awards

    How patients felt about the care they received at this hospital.

    87%
    Patients said they were given information about recovering at home

    3% higher than the national average

    77%
    Patients said that doctors always listened to them and explained things well

    1% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality

Compare Dr. Steven Carlow, MD with other Orthopedic Surgeons near you

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