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Dr. Steven Klein, DO

Dr. Steven Klein, DO

Gastroenterology*

Dr. Steven Klein, DO is a gastroenterologist in Farmington Hills, MI. Dr. Klein has extensive experience in Pancreatic Disease. He is affiliated with medical facilities DMC Huron Valley-Sinai Hospital and Beaumont Hospital, Farmington Hills. He is not accepting new patients.

2.5 Star Rating
Based on 26 reviews 2.5 Star Rating (26 reviews)

South Oakland Gastroenterology

28080 Grand River Ave Ste 306 Farmington Hills, MI 48336
Telehealth available

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At a Glance

  • Areas of Expertise
    Dr. Klein specializes in the areas of Gastroenterology & Internal Medicine. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Good Patient Care
    Patients said they had exceptional care at this hospital. See hospitals
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Dr. Klein's Reviews

Likelihood to recommend Dr. Klein

2.5
26 ratings, 10 with a written review
5 star
27%
27%
4 star
8%
8%
3 star
0%
0%
2 star
19%
19%
1 star
46%
46%

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Awful Staff!
Great dr! Good bedside manners, great listener, don't mind sending you for testing. Always follow up. But that STAFF! Just Shameful especially that Michelle! With her handsome self.
What went well
  • I felt respected
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
Helpful
LG – May 30, 2024
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Good Doctor Bad Scheduler
I have seen Dr. Kline several times and I like him. The problem is with his staff and getting an appointment. You cannot talk to someone directly and have to leave a voicemail but the problem is they never return your phone call. After several tries I gave up and am switching to a new doctor which is a shame
What went well
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Difficult to schedule appointment
2 others found this helpful
Helpful
Mark Thrasher – May 03, 2024
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Couldn't be more dissatisfied!
Absolute worst experience with a doctor and office staff in 49 years. Staff and doctor were rude and inconsiderate. Been waiting for someone to call me back for over 2 weeks now regarding my diagnosis and help with prescribed medication. This place is a joke! Do not make an appointment here.
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Long wait times
1 other person found this helpful
Helpful
Jun 24, 2023
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First time visit , dissatisfied , Dr was blunt, in
My first time to this Dr. He was ill & coughing in rook without mask. He was blunt & inconsiderate. No compassion at all. Didn't take much time at all on my first visit. In my opinion I wouldn't recommend this Dr & considering not returning for further visits. His fellow that came in first was decent & younger.
What went well
  • Office environment
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Anon – Feb 21, 2023
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Doesn’t listen
I’ve seen Dr. Klein several times. The office staff is unorganized and not very friendly. Every time I’ve gone to see him I have waited in wait room for 30-90 minutes after my appointment time to see him. He doesn't listen or ask many questions. He never once asked about my diet. Just wants you to take more and more medication even if you have side effects. Then when you call the office with questions, you can never get ahold of anyone and they never call you back.
What went well
  • Staff friendliness
  • Trusted the provider's decisions
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Long wait times
3 others found this helpful
Helpful
Michael – Sep 21, 2022
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Went for an appointment today, was treated so rudely by the woman checking me in! I didn’t have my insurance card but had a photo of it, kept telling me she needed a copy then proceeded to tell me that it was responsibility to have notified then prior as they had called 10Days before “obviously you chose not to”! The ladies behind me had the same experience, the daughter said no wonder the reviews are so bad! Now reading them makes sense! I chose not to stay for the appointment couldn’t imagine what kind of reception I was going to get from Doctor! I’m a nurse couldn’t imagine treating a patient of mine like that! She even chose to argue with me that she wasn’t rude!
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Staff wasn't friendly
8 others found this helpful
Helpful
Milford, MI – Jun 25, 2019
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Dr. Klein is a caring, compassionate gastroenterologist. He goes above and beyond to make me feel comfortable and explains everything to me in terms that I can understand. He had a dedicated, hardworking staff that care about their patients.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Taylor, MI – May 26, 2018
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He may be a good doctor, but: Their office policies were frightening. Their intro paperwork for new patients states that they add a 35% surcharge to any late bill which they promise to promptly turn over to lawyers and collection agencies. and the issue of privacy: they state they may share your personal medical information with anyone "for any other purpose deemed appropriate by South Oakland Gastroenterology." That was in addition to medical, insurance, consultation, and educational purp
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
14 others found this helpful
Helpful
Farmington, MI – Sep 23, 2016
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I have gone to Dr. Klein several times for my colonoscopy. I have no issues with him. My problem is with the person scheduling the appointments. I have left several messages trying to get something scheduled without a call back. I am switching doctors because of that.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
10 others found this helpful
Helpful
K in Livonia, MI – Sep 06, 2016
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Bad practice and unfortunately I would not subject myself to his staff nor associates. Everyone I have spoken to in this office is rude and aggressive. I'm not sure if they realize where there paycheck comes from....patients. Also I'm not sure if they realize patients can go somewhere else with friendly staff and helpful employees.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
16 others found this helpful
Helpful
Akron, OH – Jun 15, 2016
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How was your experience with Dr. Klein?

About Me

biography

Dr. Steven Klein, DO is a gastroenterologist in Farmington Hills, MI. Dr. Klein has extensive experience in Pancreatic Disease. He is affiliated with medical facilities DMC Huron Valley-Sinai Hospital and Beaumont Hospital, Farmington Hills. He is not accepting new patients.
  • Gastroenterology

  • Internal Medicine

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Western University Of Health Sciences College Of Osteopathic Medicine Of The Pacific

    Medical School
American Osteopathic Association®
American Osteopathic Board of Internal Medicine®
Gastroenterology
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

South Oakland Gastroenterology

South Oakland Gastroenterology Associates PC28080 Grand River Ave Ste 306 Farmington Hills, MI 48336
1

Affiliated Hospitals

  • DMC Huron Valley-Sinai Hospital

    1 William Carls Dr
    Commerce Township, MI 48382

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    75%
    Patients said that doctors always listened to them and explained things well

    1% lower than the national average

    View all patient feedback
  • Beaumont Hospital, Farmington Hills

    28050 Grand River Ave
    Farmington Hills, MI 48336
    Recipient of 4
    hospital awards

    Patient Safety Excellence Award™ (2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    84%
    Patients said they were given information about recovering at home
    73%
    Patients said that doctors always listened to them and explained things well

    3% lower than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality