Dr. Sumana Gangi, MD
Endocrinology, Diabetes & Metabolism*•Female•Age 52
Endocrinology, Diabetes & Metabolism*
Dr. Sumana Gangi, MD is a diabetes & metabolism endocrinologist in Mesquite, TX and has over 25 years of experience in the medical field. Dr. Gangi has extensive experience in Thyroid Disorders, Osteoporosis & Screening, and Diabetes & Glucose Monitoring. She graduated from Sri Venkateswara Medical College, Ntr University Of Health Sciences in 1997. She is affiliated with medical facilities such as Dallas Regional Medical Center and Texas Health Presbyterian Hospital Rockwall. She is accepting new patients and telehealth appointments.
Southern Endocrinology Associates PA
1621 N Belt Line Rd Ste A Mesquite, TX 75149At a Glance
- Areas of ExpertiseDr. Gangi specializes in the areas of Diabetes, Metabolism & Endocrinology & Internal Medicine. • See board certifications
- Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
- Clean Hospital
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Dr. Gangi's Reviews
Likelihood to recommend Dr. Gangi
2.7
86 ratings, 35 with a written review
| 5 star | 40% | 40% |
| 4 star | 1% | 1% |
| 3 star | 2% | 2% |
| 2 star | 6% | 6% |
| 1 star | 51% | 51% |
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Not recommended.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Mar 06, 2025
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This is the worst doctor office, the customer service is horrible. You can call about an appointment you will be on hold for an hour, then they will hang up on you when you answer ????????
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Staff wasn't friendly
- Appointment was rushed
5 others found this helpful
Helpful
Na – Feb 22, 2023
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All around worst Dr experience EVER!
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't explain conditions well
- Staff wasn't friendly
- Long wait times
6 others found this helpful
Helpful
Patient - who is moving on! – Oct 18, 2022
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I like it because you have very nice receptionist nurses and my doctor Gary
What went well
- Appointment scheduling
- Staff friendliness
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
Cynthia Trevino – Jan 19, 2022
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horrible experience!!! the staff or her assistant wasn't concerned at all with the patients well being, horrible customer service, will never visit the Mesquite location ever again same bad reviews from years ago is still same today
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Regenia Jones – Nov 10, 2021
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Front office person is very abrupt and rude. The wait to see doc was way too long. The doctor did not impress me with her bedside manner....very abrupt as well. I was told to call the office 5 days after I had my labs done. After numerous phone calls, no success. I did leave a message requesting them in the portal and after 12 days finally received them. The lab person was very kind and congenial. That was about the only thing that impressed me. There was nothing else here that prompts me to want to return.
What went well
No results
What could be improved
- Office environment
- Staff wasn't friendly
- Appointment was rushed
- Long wait times
4 others found this helpful
Helpful
Jul 29, 2021
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OMG her office is horrible, I could not even set an appointment they hung up on me, painful hold system.
What went well
- Wait times
What could be improved
- Office environment
- Difficult to schedule appointment
- Staff wasn't friendly
5 others found this helpful
Helpful
Matthew J Lawrence – May 13, 2021
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the support staff .. weak on following up with the patients
example
my insuling has fell off contract i called on 12/8, to see my option on recevivng my new one. the current brand.. Dr Gangi told me that we will not renew. I called again on 12/9 n did receive a call back from the office manage assuring me a call back with the nurse..I call 9am 12/11, still wating on the call back form the nurse didnt happen now 12/11 15:36 no call back as i was assured. Dr is good.. the support staff is weak
What went well
- Listened & answered questions
- Staff friendliness
What could be improved
- Didn't trust the provider's decisions
5 others found this helpful
Helpful
greg c – Dec 12, 2020
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Dr. Gangi takes special interest in her patients and leaves no stone unturned till she arrives at a logical diagnosis. She values the health of her patients and respects their time and patience. She is very knowledgable and has excellent expertise in ENDOCRINOLOGY.
What went well
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Office environment
2 others found this helpful
Helpful
Uma Srikanth – Sep 18, 2020
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Dr. Gangi was terrific. Highly knowledgeable and showed great compassion to my problem. I wish I could give 6 stars!
What went well
- Office environment
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
2 others found this helpful
Helpful
Padma Anne – Aug 28, 2020
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I have been a patient of Dr. Gangi since my initial diagnosis back in 2007. She is an amazing and caring doctor. I however have an issue with her office staff. Charges that should not be. Not answering phones. Leave VM to schedule appt and no return calls. Call to schedule they answer and referral not expired. Too many other issues
What went well
- Listened & answered questions
- Explained conditions well
- Trusted the provider's decisions
What could be improved
- Difficult to schedule appointment
- Staff wasn't friendly
5 others found this helpful
Helpful
LeTisha Murphy – Mar 16, 2020
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Southern Endocrinology and Diabetes Associates
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
John Milford – Oct 12, 2019
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I've been seeing Dr. Gangi and Gary for about 10 years. I can't enough great things about them. On the other hand, the staff leave a lot to be desired. I call and leave messages, no response. They barely look at you when you come. No smiles AT ALL. I work in the medical field and I know how important it is to make your patients feel cared for and important. Not happening with their staff. Love Gangi and Gary!!!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Appointment wasn't rushed
- Wait times
What could be improved
- Staff wasn't friendly
5 others found this helpful
Helpful
Caught in the middle – Aug 16, 2019
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I took my mother to Dr Gangi, she is a wonderful person and the treatment given to my mother for her diabetes has really brought her blood sugars down. We have never seen her blood sugars so good and we are so glad we came to Dr. Gangi and her team.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
karina in tyler , TX – Nov 20, 2018
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Her clinic is super unorganized and I waited nearly an hour to be seen. She spent all of two minutes with me and sent me on my way. She hart answered any of my questions and seemed like she didn't care at all. I won't be back.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
6 others found this helpful
Helpful
Mary smith in Dallas, TX – Nov 22, 2017
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She is a horrible doctor and very rude.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
- Long wait times
Helpful
Tyra jamison in Irving, TX – Nov 14, 2017
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Fantastic doc. Great staff. efficient office. highly reccomend this endocrinologist. She is thourough and truly cares baout her patients.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
Elizabeth Warren in Rowlett, TX – Aug 02, 2017
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Dr. Gangi is an extremely kind and thorough doc. She was not just there to prescribe me medication but actually tried to help me with my disease through lifestyle first. I used to be on so many medications, but now because of her I am taking fewer meds but still getting better. Her staff and MA's were kind and efficient and her office was nice and organized.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
1 other person found this helpful
Helpful
stracy in white – Aug 02, 2017
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Very grateful for Dr. Gangi, one of the only doctors to intesead of just giving a perscription and moving one, worked with me to have a lifestyle change so we could avoid medication. Having hashimotos, I did not know my diet would be a key factor in helping my thyroid. Thanks to dr. gangi, I don't have to take so much medication and am living a healthier life.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
What could be improved
No results
Helpful
karen bruce in Arlington, TX – Aug 01, 2017
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So glad I came to Dr. Gangi for my diabeties. She helped me get on track and get my sugars under control after years of having sugars go from the 400-500 doen to the 30's. She got it under control and I have not vistied the hospital since. Her staff were prompt on calling me on my lab results and effiencetly got me settles into a room.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
will harris in Arlington, TX – Aug 01, 2017
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86responses
Likelihood of recommending Dr. Gangi to family and friends is 2.7209303 out of 5
About Me
care philosophy
As an Endocrinologist, It is important not only to control the diabetes but also to be able to prevent diabetes related complications. Having come from a family of diabetics, Dr. Gangi have experienced the importance of comprehensive care and the...read moreEndocrinology, Diabetes & Metabolism
Internal Medicine
Neurological Endocrinology
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Buffalo General Hospital-kaleida Health
Fellowship Hospital, 2006Monmouth Medical Center
Internship Hospital, 2001Sri Venkateswara Medical College, Ntr University Of Health Sciences
Medical School, 1997Vnr College Nellore Ap India
Undergraduate School, 1990
American Board of Medical Specialties®
American Board of Internal Medicine®
-
Diabetes, Metabolism & Endocrinology
-
Internal Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.
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Patient Choice award, 2008,2009,
Focus on Diabetes
Locations
Southern Endocrinology Associates PA
Rowlett Foot and Ankle Specialists
Affiliated Hospitals
- Recipient of 1
hospital awardView all patient feedbackHow patients felt about the care they received at this hospital.
86%Patients said they were given information about recovering at home1% lower than the national average
80%Patients said that nurses always listened to them and explained things well2% higher than the national average
- Recipient of 1
hospital awardView all patient feedbackHow patients felt about the care they received at this hospital.
85%Patients said they were given information about recovering at home1% higher than the national average
76%Patients said that doctors always listened to them and explained things well - View all patient feedback
How patients felt about the care they received at this hospital.
76%Patients said they were given information about recovering at home11% lower than the national average
74%Patients said that doctors always listened to them and explained things well4% lower than the national average
Learn more about how Healthgrades measures Hospital Quality
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