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Dr. Susan Freeberg, MD

Dr. Susan Freeberg, MD

Mohs Micrographic Surgery*
35+ years of experience

Dr. Susan Freeberg, MD is a mohs-micrographic surgeon in Knoxville, TN and has over 35 years of experience in the medical field. She graduated from University of Tennessee College of Medicine in 1988. She is affiliated with Parkwest Medical Center. She is accepting new patients.

3.7 Star Rating
Based on 35 reviews 3.7 Star Rating (35 reviews)

Knoxville Dermatology Group - West Knoxville

123 Fox Rd Knoxville, TN 37922

At a Glance

  • Area of Expertise
    Dr. Freeberg specializes in the area of Dermatology. See board certifications
  • Friendly Staff
    Patients said the staff was friendly. See reviews
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Quiet Hospital
    Patients said the hospital this doctor practices at is quiet. See hospitals
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Dr. Freeberg's Reviews

Likelihood to recommend Dr. Freeberg

3.7
35 ratings, 12 with a written review
5 star
60%
60%
4 star
6%
6%
3 star
3%
3%
2 star
3%
3%
1 star
29%
29%

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Old Reviews
Dr Freeberg was great however these listings are old she has retired and no longer is working at this location as of May 10, 2024
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
ED – May 10, 2024
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Worst Doctor I've seen in Knoxville, TN
When inside the exam room, I waited about 30 minutes before Dr. Freeberg came in. Not acceptable. She then proceeded to give me a full body exam. No problem there. However Dr. Freeberg decided to tell me that your skin is just "hormones" What? Your skin is a living organ, made up of three layers: the epidermis, dermis, and hypodermis. I think this Dr got it wrong there, now certainly hormones can effect your skin. I mentioned to Dr. Freeberg I try to drink as much water daily so it hydrates your skin, she said I was wrong there, and water does nothing for your skin. Oh brother!! I did mention what I use to hydrate my skin through skin creme and lotion, the Dr. felt she needed to debate that with me. I did mention two growths on my back and she referred to them as harmless, even though I wished to have them removed. She indicated I don't need them removed. Ok whatever! I will never go to this Dr again and would not recommend her to anyone. This Dr is a Dr in a while lab coat only.
What went well
  • Staff friendliness
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Jul 15, 2023
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Incredibly knowledgeable physician. Dr. Freeberg is so personable and caring. I feel very lucky to have found her.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Oct 29, 2021
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Knowledgeable, Well versed in Dermatology, Takes time with her patients, According to her Bio finished first in her medical class, Friendly personable staff, Office is very convenient to get to regardless of what direction you are coming from.
What went well
No results
What could be improved
No results
Helpful
DLM – Nov 03, 2019
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I love her!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Suzanne Brecheen – Aug 12, 2019
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First off a family member recommended her,( and made my appointment) so I felt she will be good. I was very disappointed, I did not know not to wear fragrance, and I placed some essential oil on, you'd of thought I was a terrible person. After being brow beat, for having it on, and her negativity, I felt 1 inch high could not wait to be out of there !
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Kodak, TN – Jul 09, 2019
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Professional, efficient and on schedule.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Feb 20, 2018
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Dr Freeberg is awesome. She found my problem after I had already saw two other doctors with no relief. Would go no where else.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
Sharon in Maryville,Tn – Feb 18, 2018
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Dr. Freeberg has been my doctor for almost 20 years. In my experience, she is the greatest dermatologist in the world. Period. I have visited many other dermatologists all over the U.S. and none of them could hold a candle to Dr. Freeberg when it comes to professionalism, technical expertise, and positive achievement of desired results in minimum time! I have recommended her to all my family and friends!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 others found this helpful
Helpful
P Higgins in Knoxville TN – Jan 02, 2018
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I would avoid her if at all possible. Several years ago, she was a great physician, but the last two visits were rushed and she seemed not to care. Growing up on the Florida beaches with a fair amount of skin damage, I regularly have multiple A/Ks and she just ignored several(actually about 12) that a new doctor saw easily. I don`t know what happened, but I and 2 other fellow workers won`t be back.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
3 others found this helpful
Helpful
Knoxville, TN – Oct 12, 2017
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Great doctor! Takes time talk to you and explain your condition. Smart!! Jack Maness, Sevierville, TN
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jack Maness in Kodak, TN – Jun 07, 2017
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I found Dr. Freeberg to be quite rude. She brushed off things I saw as issues and overall came off as arrogant. I wasted $70 and an hour at her office to be told to go home (more or less)
What went well
No results
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
20 others found this helpful
Helpful
Knoxville, TN – Dec 12, 2015
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About Me

care philosophy

Our goal is to provide you and your family with comprehensive dermatologic care of the highest quality. Our foremost objective is to take care of your immediate problems and concerns in a timely, courteous and confidential manner. Helping you to achieve l

biography

Dr. Susan E. Freeberg is a board certified dermatologist, graduating from the University of Tennessee College of Medicine as valedictorian of her class and completing her residency training in dermatology and dermatologic surgery at the University...read more
  • Mohs Micrographic Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of North Carolina Hospitals

    Residency Hospital, 1992
  • University Of Tennessee College Of Medicine

    Medical School, 1988
  • University Of Tennessee Knoxville

    Undergraduate School, 1984
American Board of Medical Specialties®
American Board of Dermatology®
Dermatology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Knoxville Dermatology Group - West Knoxville

Knoxville Dermatology Group - West Knoxville123 Fox Rd Knoxville, TN 37922
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 4:30pm
    • Tue: 8:00am - 4:30pm
    • Wed: 8:00am - 4:30pm
    • Thu: 8:00am - 4:30pm
    • Fri: 8:00am - 4:30pm
  • Directions

Affiliated Hospitals

  • Parkwest Medical Center

    9352 Park West Blvd
    Knoxville, TN 37923
    Recipient of 3
    hospital awards

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality