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Dr. William Scott, MD

Dr. William Scott, MD

Ear, Nose, and Throat*
30+ years of experience

Dr. William Scott, MD is a head & neck surgery otolaryngologist in Grand Prairie, TX and has over 30 years of experience in the medical field. Dr. Scott has extensive experience in Sleep Apnea. He graduated from University of California, Irvine School of Medicine in 1993. He is affiliated with medical facilities Texas Health H-E-B and Medical City North Hills. He is accepting new patients and telehealth appointments.

3.3 Star Rating
Based on 28 reviews 3.3 Star Rating (28 reviews)

Practice

647 S Great Southwest Pkwy Ste 103 Grand Prairie, TX 75051
Telehealth available
(817) 595-3700

At a Glance

  • Areas of Expertise
    Dr. Scott specializes in the areas of Otolaryngology & Otolaryngology-Head and Neck Surgery. • See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    America's 250 Best Hospitals Award™ • See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. • See hospitals
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Dr. Scott's Reviews

Likelihood to recommend Dr. Scott

3.3
28 ratings, 14 with a written review
5 star
57%
57%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
43%
43%

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Go somewhere else
My mom was referred to Geoffrey Scott after weeks of feeling that her ear was blocked and coughing up mucus. Instead of trying to find the problem or even listen to my mom, they spent the entire appointment trying to sell her a hearing aid. My mom went back to her regular MD a week later and they found a severe eustacian infection and sinus infection and made sure she was properly treated. If Dr. Geoffrey and his team of 'specialists' put their focus on helping her find the problem instead of trying to push a hearing aid on her they might have found the infection also.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
Helpful
Alexandra Gustafsson – Mar 26, 2024
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Dr. Scott might be great, who knows. The staff does not pick up, return messages, or follow up on prescriptions or referrals. If he even exists, I’m sure Dr. Scott is a very nice person.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
Helpful
David in Keller, TX – Feb 10, 2024
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They will not return your call.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't explain conditions well
  • Appointment was rushed
3 others found this helpful
Helpful
Sep 18, 2019
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My visits at Dr. Scotts office is always pleasant and the staff is excellent. Dr. Scott insured I was taken care of because he had a busy schedule and Dr. Laura took good care of me. I have gone to Dr. Scott for years and I have been very satisfy with the medical care I received. It is a five star doctor's office.
What went well
  • Appointment scheduling
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Office environment
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
1 other person found this helpful
Helpful
Aug 31, 2019
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Very good.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Claudia in Arlington, TX – Nov 26, 2018
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Horrible customer service. People at the front desk have no manners, no organization, and no care for the patients. The doctor(s) needs to be more aware of front office staff, who are making them lose out on money. I booked my daughter's appointment with another doctor, due to the lack of care from the front office. Don't go here.
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
4 others found this helpful
Helpful
May 14, 2018
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Dr. Scott was very thorough and was able to get me back in with the audiologist next, so I pretty much got everything done in one day!!! Dr. Calchary is the absolute best... I've never seen a more patient and carrying physician.... I wanted to make sure I was getting what I needed in the hearing aids... She kept reassuring me and telling me to take my time... Dr. Calchary, you are the absolute best... I am so happy I found a great ENT OFFICE .. I highly recommend Dr. Scott and his associates!!
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Denise Shields in Watauga, TX 76148 – Aug 01, 2017
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My ENT stopped taking my insurance, so I had to find another one fast. I called Dr. Scott's office, and the girl on the phone was very pleasant and efficient. She got me in the next day to see Kristen, his assistant. WOW....she was FANTASTIC! She took time, listened and answered all my questions. She helped my immediately problem, and scheduled additional needed followups. The office staff was VERY nice, pleasant, and helpful. I have not yet met Dr. Scott, but so far I am so impressed!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
M. Beth Davis in Keller, TX – May 10, 2017
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I went to Dr Scott because my PCP referred me. There's always a lobby full of patients, the Dr is always running late but only spends like 2 minutes when he finally sees you, wait time is about 2-2.5 hours. It's ridiculous. To top things off the receptionist at the check in counter always looks like she hates her job.
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Long wait times
9 others found this helpful
Helpful
I R in Hurst, TX – Dec 14, 2016
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Everyone that I had dealings with were very nice .Kristin was very helpful and pleasant in explaining things to me also very attractive .
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Ben Schmalzried in Arlington, TX – Dec 01, 2016
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I've been seeing Dr. Geoffrey Scott for 5+ years. He has been extremely knowledgeable, professional and charming. He has taken care of my chronic sinus issues, ear infections and allergies. He has even referred me to a terrific ophthalmologist for conjunctivitis. I love him and his staff; from Criselda, who sets up my appointments, to Violet, who is the nurse, as well as Laura who attends to me, when he's unavailable. They are the BEST! Thanks again! - T. Hillman
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
4 others found this helpful
Helpful
Toni Hillman in Ft. Worth – Nov 10, 2016
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The environment was and is very welcoming. I get treated with a lot of respect from everybody working at the time, and I like how the employees check up on me.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 others found this helpful
Helpful
Laura Cruz in Hurst, TX – Nov 05, 2016
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Kristin Buckman and and Dr we're very considerate, had a wonderful experience,
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 others found this helpful
Helpful
Clarence Wilborn in North Richland Hills, TX – Nov 04, 2016
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Dr Scott was very cordial. I had a lot of questions which were answered in full. The entire staff made me feel like my well being was of utmost importance.
What went well
  • Office environment
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
6 others found this helpful
Helpful
Sandra Lee in HurstTx – Mar 13, 2016
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Know Before You Go

About Me

biography

Dr. William Scott, MD is a head & neck surgery otolaryngologist in Grand Prairie, TX and has over 30 years of experience in the medical field. Dr. Scott has extensive experience in Sleep Apnea. He graduated from University of California, Irvine...read more

  • Ear, Nose, and Throat

  • Sleep Medicine Otolaryngology

  • Pediatric Otolaryngology (Ear, Nose & Throat)

  • Laryngology

  • Otolaryngology-Head and Neck Surgery

  • Rhinology

  • Otolaryngic Allergy

  • Endocrine Surgery

  • Otology

  • Sinus Surgery

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • University Of California

    Residency Hospital, 1999

  • University Ca Irvine Medical Center

    Internship Hospital, 1995

  • University Of California, Irvine School Of Medicine

    Medical School, 1993

  • University Of California Irvine

    Undergraduate School, 1989
American Board of Medical Specialties®
American Board of Otolaryngology
- 
Otolaryngology†
American Board of Otolaryngology - Head and Neck Surgery®
- 
Otolaryngology-Head and Neck Surgery
†Self designated 
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Healthgrades receives board action history for physicians and physician assistants. The information displayed here is sourced from independent information providers, such as state board websites, and may not be the most up-to-date information. Healthgrades makes no representations with respect to the accuracy of any information provided here and assumes no responsibility or liability for such information.

Learn more about medical license public record check

  • English

  • Spanish

Focus on Asthma

Locations

Practice

Office647 S Great Southwest Pkwy Ste 103 Grand Prairie, TX 75051
1

Practice

Office4351 Booth Calloway Rd Ste 400 North Richland Hills, TX 76180
2
Office4351 Booth Calloway Rd North Richland Hills, TX 76180
3

Affiliated Hospitals

  • Texas Health H-E-B

    1600 Hospital Pkwy
    Bedford, TX 76022
    Recipient of 9
    hospital awards

    America's 250 Best Hospitals Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    Patient Safety Excellence Award™ (2025)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    88%
    Patients said they were given information about recovering at home

    4% higher than the national average

    74%
    Patients said that doctors always listened to them and explained things well

    2% lower than the national average

    View all patient feedback

  • Medical City North Hills

    4401 Booth Calloway Rd
    North Richland Hills, TX 76180
    Recipient of 2
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    81%
    Patients said they were given information about recovering at home

    3% lower than the national average

    75%
    Patients said that nurses always listened to them and explained things well
    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality