Charmaine Jacobs, LMFT

She was late 15 minutes for my first appointment and her first comment was that she would do the best she could but there was an appointment after me. This is not what you say to a new patient and she could have easily texted her next appointment to say she was running 15 minutes late but instead she made me feel uncomfortable. Second appointment she called me the day before that she had double booked my time and she needed to change the time. Her comments to me during this session were odd and inappropriate and not in line with what I was telling her. The third time I was on my way to the appointment and she stated that I told her I wasn't going to be in town (which never happened) and I told her I was on my way. Waited 15 minutes in front of her office and she told me she would have to rebook me.