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Paul Norton, PA-C

Paul Norton, PA-C

Orthopedic Surgery

Paul Norton, PA-C is an orthopedic surgery specialist in West Hatfield, MA. He is affiliated with Cooley Dickinson Hospital. He is accepting new patients.

3.4 Star Rating
Based on 19 reviews 3.4 Star Rating (19 reviews)

Hampshire Orthopedics & Sports Medicine, Inc.

4 West St West Hatfield, MA 01088

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Paul Norton's Reviews

Likelihood to recommend Paul Norton

3.4

19 ratings, 15 with a written review
5 Star
58%
58%
4 Star
0%
0%
3 Star
0%
0%
2 Star
5%
5%
1 Star
37%
37%

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RecentHighestLowestMost Helpful
What went well
No results
What could be improved
  • I didn't feel respected
  • Didn't listen or answer questions
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
Helpful
Jan 03, 2025
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Sep 30, 2023
Not able to respond to respond to HealthGrades...Read More
×Post a ResponseAre you Paul Norton, PA-C?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Healing experience – Jul 28, 2023
×Post a ResponseAre you Paul Norton, PA-C?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jun 30, 2023
×Post a ResponseAre you Paul Norton, PA-C?
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
CD – Jun 07, 2023
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Apr 17, 2023
×Post a ResponseAre you Paul Norton, PA-C?
What went well
  • Appointment scheduling
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
2 people found this helpful
Helpful
Susan S – Aug 10, 2022
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Thumblina – Jun 11, 2022
×Post a ResponseAre you Paul Norton, PA-C?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Nan – Feb 11, 2022
×Post a ResponseAre you Paul Norton, PA-C?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
CA Doty – Sep 02, 2021
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Stephanie B – Jul 14, 2021
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What went well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Didn't trust the provider's decisions
1 person found this helpful
Helpful
Jenn – May 29, 2021
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What went well
  • Appointment scheduling
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
2 people found this helpful
Helpful
not happy – May 17, 2021
×Post a ResponseAre you Paul Norton, PA-C?
What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Jan 12, 2019
×Post a ResponseAre you Paul Norton, PA-C?
What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
4 people found this helpful
Helpful
Apr 04, 2018
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About Me

care philosophy

Treating the patient as the captain of the ship. I am their adviser but ultimately they are in charge. Their time is just as valuable as mine and keeping them waiting is not accpetable and should be acknowledged when it does happen.
  • Orthopedic Surgery

  • Surgical Assistance

  • No Medical School For Physician Assistants

    Medical School
  • Springfield College

    Undergraduate School, 2003
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

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Locations

Hampshire Orthopedics & Sports Medicine, Inc.

Hampshire Orthopedics & Sports Medicine, Inc.4 West St West Hatfield, MA 01088
1

Practice

Orthopedic Care Center299 Carew St Ste 301 Springfield, MA 01104
2

Affiliated Hospitals

  • Cooley Dickinson Hospital

    30 Locust St
    Northampton, MA 01060
    Recipient of 1
    hospital award

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    81%
    Patients said that nurses always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality