Gundersen Lutheran Medical Center
Gundersen Lutheran Medical Center is a medical facility located in La Crosse, WI. This hospital has been recognized for Outstanding Patient Experience Award™, Surgical Care Excellence Award™, and more.
Patient Experience Rating
10% higher than the national average
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2024, 2023, 2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Surgical Care Excellence Award™ (2024)
Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries
Specialty Clinical Quality Awards
America’s 100 Best Hospitals for Coronary Intervention Award™ (2025)
Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)
Coronary Intervention Excellence Award™ (2024)
Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)
Gastrointestinal Surgery Excellence Award™ (2024, 2023)
Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, and upper gastrointestinal surgery
Joint Replacement Excellence Award™ (2023)
Superior clinical outcomes in knee and hip replacement
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Defibrillator Procedures
In Hospital
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Valve Surgery
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hysterectomy
In Hospital
Gynecologic Procedures
In Hospital
Complication Based Ratings
Vaginal Delivery
In Hospital
C-Section Delivery
In Hospital
Mortality Based Ratings
Cranial Neurosurgery
Mortality In-Hospital
Mortality within 30 days
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Rotator Cuff Repair
In Hospital
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Complication Based Ratings
Outpatient Benign Prostatic Hyperplasia
In Hospital
Complication Based Ratings
Prostate Removal Surgery
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Complication Based Ratings
Peripheral Vascular Bypass
In Hospital
Abdominal Aortic Aneurysm Repair
In Hospital
Carotid Procedures
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceGundersen Lutheran Medical Center
National Average
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Discharge Information
Percent of patients who said they were given information about recovering at home
Gundersen Lutheran Medical Center
National Average
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Providers
Provider Reviews
Apr 18 2025
Review for Dr. Lawrence
Upon reading clinical notes in my care Dr. Knox indicated he gave me a physical exam prior to discharge. This did not happen. He also told me to hold off from taking my blood thinner for a week despite the upper gi surgeon saying hold blood thinner for 72 hours. He then said start taking blood...
Apr 18 2025
Review for Dr. Knox
Dr. Lawrence is very good to explain everything and is an excellent surgeon and l am very pleased with the outcome of my knee.
Apr 16 2025
Review for Dr. Lawrence
Worst bedside manner I've ever experienced. He was so bafflingly confrontational I thought, for a second, I was in a skit of how not to treat patients. Worst of all, he acted this way to a teenager. When we brought up issues with him he said, 'I won't be yelled at in my ER,' as if he owned the...
Apr 14 2025
Review for Dr. Haggerty
Location
Gundersen Lutheran Medical Center
Frequently Asked Questions
Where is Gundersen Lutheran Medical Center located?
Gundersen Lutheran Medical Center is located at 1900 South Ave, La Crosse, WI 54601. Find other locations and directions on Healthgrades.
Has Gundersen Lutheran Medical Center won any recent awards from Healthgrades?
Yes, Gundersen Lutheran Medical Center has been awarded with Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Coronary Intervention Award™, Coronary Intervention Excellence Award™, and 3 more in the past two years.
Is Gundersen Lutheran Medical Center highly rated with patients?
75% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Gundersen Lutheran Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Gundersen Lutheran Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Gundersen Lutheran Medical Center profile..
How does Gundersen Lutheran Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
He is a compassionate and caring physician and genuinely interested in you as his patient. I feel like I was treated as well as he would treat a member of his own family. My entire journey was excellent from pre-surgical visits, physical and occupational therapy, pharmacy and nurses. The knee...