Dr. Robert Golden, MD
Urology*
45+ years of experience
Dr. Robert Golden, MD is a urologist in Spokane Valley, WA and has over 45 years of experience in the medical field. He graduated from University of Virginia / Main Campus in 1978. He is affiliated with Swedish Edmonds Campus. He is not accepting new patients.
4.1 Star Rating
Based on 43 reviews 4.1 Star Rating (43 reviews)
Practice
12615 E Mission Ave Ste 303 Spokane Valley, WA 99216Telehealth available
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At a Glance
- Area of Expertise
- Explains Conditions Well
- Offers TelehealthThis doctor offers telehealth appointments. Call the office to schedule an appointment.
- Low Wait TimesPatients are usually seen in 10 minutes or less.
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Dr. Golden's Reviews
Likelihood to recommend Dr. Golden
4.1
43 ratings, 23 with a written review
| 5 star | 74% | 74% |
| 4 star | 2% | 2% |
| 3 star | 0% | 0% |
| 2 star | 2% | 2% |
| 1 star | 21% | 21% |
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Dr. Golden was very professional, yet made me feel "special". I'm sure my pain and suffering were not new to him, but were unique to me. Dr. Golden was amazing at helping me through the process before and after TURP surgery. He will always remain one the most compassionate Drs. I have been served by. His staff was equally as professional and caring. Boy, did I get the best or what? Thanks all. MORE than 5 stars.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
Helpful
Gary E. Myhro – Jul 19, 2019
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Dr. Golden was extremely helpful and kind. He walked me through my Kidney stone treatment and was always quick to get me where I needed to go. He also preformed my surgery and did an excellent job. I highly recommend Dr. Golden.
What went well
No results
What could be improved
No results
Helpful
Apr 24, 2019
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I have treated with Dr. Golden for the past eight years for a chronic UTI associated with a bladder sling. The surgery for the bladder sling was performed by a local and incompetent Urologist. I have found Dr. Golden kind, understanding, and very knowledgeable. His office staff is, without exception, courteous and caring. I would, without hesitation, recommend Dr. Golden and his staff for any urological problem.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Apr 11, 2019
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Dr. Golden is too hard to see and I won't be back. I had to reschedule due to a late insurance authorization form. It took one month to reschedule a FRIGGIN 15 MINUTE APPOINTMENT. I tried to pay full cash out of pocket and keep the original appointment and that was "Against the rules" because I had insurance. I want to be in charge of my own healthcare and feel like I was bossed around by the system and a Dr. who apparently has too many clients or doesn't work very much.
What went well
No results
What could be improved
No results
3 others found this helpful
Helpful
Mar 20, 2019
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Dr Golden and staff are very professional, caring people. My appointments were always on time and no waiting while going through my treatments. They were always very thorough in explaining procedures and processes.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
William and Lynn in Spokane Valley, WA – Feb 21, 2019
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Dr. Golden helped me with kidney stones. Dr. Golden explained everything and was very fast with seeing me. Excellent bed side manner . I would definately recommend to friends and family.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Patrick Heffley in Cheney , Washington – May 15, 2018
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Articulate, relaxed atmosphere but professional, direct and to the point in direction along with exacting probabilities of outcome. Explanation specific in cause and treatment.
Highly recommended Doctor and individual.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Mike Alfano in Spokane, WA – Feb 01, 2018
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Was very happy with the way Dr. golden went over my problem and listened to my fears about the gall stone removal. His time with me in the hospital before the removal of stone was excellent and done away with my fears. The removal of the stone went as he said it would and I am feeling so much better since that time.. Excellent Dr. and I would recommend him to any one needing an urologist.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Ronald Mill in Cheney, WA – Nov 01, 2017
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Dr. Golden is one of the few physicians I can recommend without reservation. I have been a patient for over 10 years. He is competent, caring, and takes all the time needed. You will be in good hands with Dr. Golden. On several occasions, he has declined to do work that was unnecessary, but that would have increased his revenues.
Jerry Wegman
Moscow, Idaho
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Jerry Wegman in Moscow, ID – Sep 14, 2017
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Dr. Golden was very professional and explained the problem and the surgery very well.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Richard e. Nowell in Spokane, WA – May 30, 2017
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This was my first (hopefully last) experience with kidney stones. The pain was worse than anything I had ever experienced. It started with a trip to the ER, followed by a primary care doctor visit three days later. I was so sick and wasn't getting any help or answers. Finally, I had an appointment with Dr. Golden. Within 5 minutes, Dr. Golden explained everything and scheduled lithotripsy for the following day. The lithotripsy was successful. Within a couple of days I was feeling better.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
3 others found this helpful
Helpful
Larry in Spokane, WA – Feb 02, 2017
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Great Office, very friendly. Was recommended to me by a friend. Very knowledgeable and competent. Takes plenty of time to answer my questions.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Doug in Spokane, WA – Jan 16, 2017
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I wish I could say that I can review Doctor Golden....However, I never made it past his staff. I was scheduled for a 10:30 Appt. today. Their office is near the hospital and I got lost looking for his office. The info desk at the hospital called his office to let them know I would be running a few minutes late. I arrived at 10:40.
I have 2 brain injuries and have seriously mobility issues which was compounded by a recent snow & ice storms. No compassion from staff, cold and heartless.
What went well
No results
What could be improved
- Office environment
- Difficult to schedule appointment
- Didn't listen or answer questions
- Didn't explain conditions well
- Staff wasn't friendly
- Appointment was rushed
- Didn't trust the provider's decisions
2 others found this helpful
Helpful
Mike Burns in Spokane, WA – Dec 30, 2016
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Excellent care in his treatment and advise for the surgery needed, he has shown me much kindness along with his staff also. Thank you very much.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
4 others found this helpful
Helpful
Janet J. in Spokane, WA – Dec 02, 2016
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Couldn't ask for better care from a doctor. I also appreciate his kindness and time he took to update my wife after my surgery. Thank you again!!!
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
James Gollehon in Wilbur, WA – Nov 23, 2016
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My brother and I have been patients of Dr. Golden, who is truly a professional in every meaning of the word. He and his office staff exhibit a positive and a genuine interest in our concerns and needs. Robert is forthright in discussing our issues and what we need to do. I personally recommend Dr. Robert Golden with the highest degree of confidence to all my friends and associates.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Stanley Chalich in librerty Lake, wa. – Aug 21, 2016
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I recently had laser treatment for a kidney stone lodged in my ureter. This was a day patient procedure under general anesthesia. The results: No more pain! Dr. Golden's skills as a medical professional are excellent. I would highly recommend him to anyone in need of his services. The staff was most helpful and professional as well.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Donna R in Spokane, WA – Aug 12, 2016
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I have been seeing Dr. Golden for several years since first having difficulties with enlarged prostrate. I have always had the utmost respect on his handling my urinary difficulties. He looks directly into your eyes when talking to you as if to ensure you understand what you are saying and that you understand him fully. He is kind, compassionate and has an excellent bedside manner.
I unequivocally would recommend him to the best of my friends and family.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Mack R in Spokane, WA – Jul 15, 2016
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Dr. Golden's training and years of experience in the specialty of urology give me a great deal of confidence in his clinical advice, examinations and treatment. That said, what I appreciate as much as his knowledge and skills is the genuine kindness, compassion and humility he shows towards his patients. In 2009, Dr. Golden performed a life-saving kidney transplant that restored my health and energy. For that and the follow-up care he has provided, I will always be grateful.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
2 others found this helpful
Helpful
Keith B. in Post Falls, ID – Jun 15, 2016
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My husband & I highly recommend Dr. Golden. From Stephanie at the front desk (who is extremely friendly & put us right at ease) to meeting Dr. Golden & his medical assistant Hannah, it was the best medical/doctor experience that we have had in many years! We did meet with Jana in the billing office, who helped us through the maze of insurance forms & answered all our questions with a smile. Thank you to the entire staff, and especially Dr. Golden, for your kindness, and medical expertise.
What went well
- Office environment
- Appointment scheduling
- Listened & answered questions
- Explained conditions well
- Staff friendliness
- Appointment wasn't rushed
- Trusted the provider's decisions
- Wait times
What could be improved
No results
4 others found this helpful
Helpful
Donna J. in Spokane, WA – Jun 15, 2016
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Leave a review
How was your experience with Dr. Golden?Overall Patient Satisfaction
43responses
Likelihood of recommending Dr. Golden to family and friends is 4.0697675 out of 5
About Me
biography
I am currently retired from the practice of Urology.Urology
Prostate Oncology
Neurological Urology
Female Adult Urology
Male Adult Urology
*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.
Oregon Health & Science University
Residency Hospital, 1983University Of Virginia Hospital
Internship Hospital, 1979University Of Virginia / Main Campus
Medical School, 1978University Of Virginia School Of Medicine
Medical School, 1978University Of California, Davis
Undergraduate School, 1973
American Board of Medical Specialties®
American Board of Urology®
-
Urology
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
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Locations
Practice
Practice
PHD#2 of Snohomish County21601 76th Ave W Edmonds, WA 98026
Affiliated Hospitals
- Recipient of 1
hospital awardView all awardsPatient Safety Excellence Award™ (2023)
Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications
View all patient feedbackHow patients felt about the care they received at this hospital.
84%Patients said they were given information about recovering at home74%Patients said that doctors always listened to them and explained things well2% lower than the national average
Learn more about how Healthgrades measures Hospital Quality
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