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Dr. Roberto Diaz, MD

Dr. Roberto Diaz, MD

Pain Medicine*
15+ years of experience

Dr. Roberto Diaz, MD is a pain medicine physician in San Antonio, TX and has over 15 years of experience in the medical field. He graduated from University of Texas Health Sciences Center at San Antonio Long School of Medicine in 2005. He is affiliated with medical facilities such as Methodist Hospital and Methodist Hospital Stone Oak. He is accepting new patients and telehealth appointments.

4 Star Rating
Based on 24 reviews 4 Star Rating (24 reviews)

Practice

5522 Lone Star Pkwy Ste 101 San Antonio, TX 78253
Telehealth available

Make an Appointment

At a Glance

  • Areas of Expertise
    Dr. Diaz specializes in the areas of Anesthesiology & Pain Medicine. See board certifications
  • Explains Conditions Well
    Patients said this doctor explains conditions well. See reviews
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Outstanding Patient Experience Award™ See hospitals
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Dr. Diaz's Reviews

Likelihood to recommend Dr. Diaz

4.0
24 ratings, 10 with a written review
5 star
75%
75%
4 star
0%
0%
3 star
0%
0%
2 star
4%
4%
1 star
21%
21%

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Nope
Find another clinic. Do not use the one on Lone Star Parkway.
What went well
No results
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Staff wasn't friendly
Helpful
Apr 10, 2025
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Great Doc
I’ve been going to Dr Diaz now for five years and he has been nothing but great to me and for me before I could not walk at all but now I can walk using crutches he he is doing and did a great job for me to get back on my feet
What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
George fai – Feb 20, 2024
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Excellent
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 other person found this helpful
Helpful
Vasquez Rosie – Oct 24, 2022
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Compassionate, thorough, resourceful, focused
Dr. Diaz is a rare "pain doctor" in that he is genuinely compassionate and does his best to find helpful treatments -- often those a bit "outside the box" that other physicians would not even consider. Don't mistake his empathy for "weakness." He is resourceful but will absolutely NOT deviate from legal standards... so don't ask him to. If you are not a compliant patient, you'll find yourself looking for another physician. Dr. Diaz unfortunately works for the "corporation" and that entity doesn't fill me with confidence. I would feel more confident if Diaz worked at a company with reasonable ethical standards. For example, the owner tried to charge $1600 for a simple back brace that could be purchased on Amazon.com for $150 -- EXACT MODEL, SAME MANUFACTURER. This was after I was told "Insurance will take care of it." A month later I am billed "my share" by the corporation for $489.44 AFTER my insurance had already paid them $734.15, which is a ridiculously greedy markup!
What went well
  • Office environment
  • Listened & answered questions
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Fireball – May 06, 2022
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Dr Diaz is a very caring doctor i left his former practice due to management issues Now that he is in a different practice I went back to him He was the only doc to help me with my horrible headaches
What went well
  • Trusted the provider's decisions
What could be improved
  • Office environment
Helpful
Jacqueline Egidio – Feb 17, 2021
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After waiting 45 minutes for my appointment with Diaz, he never showed. I left. Then they billed me for a no show. After I complained, Dr. Gutenburg told me the bill was cancelled. They almost never answer their phone. I will not go back.
What went well
No results
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Dec 12, 2020
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I've been seeing Dr. Diaz for several years, he has ALWAYS been honest, upfront, personable and truly cares!!! He works great with patients that want to improve and not drug seeking. You will not find a more moral and ethical doctor!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Whitney – Mar 17, 2020
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Awful. I rcvd neck injections from him 2 yrs ago, he put me to sleep which he should not have done. As soon as I woke up I was in excruciating pain, doctor, and nurse at facility didn't seem to care. As soon as I tried to stand my right leg gave out, symptoms progressively got worse. I called for 3 days, finally MA returned my call and told me it couldn't possibly be his fault. 2 yrs later it is still progressively getting worse, nerve damagto right lower extremity to the point now that
What went well
  • Office environment
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
Cindy in Spring Branch, TX – Dec 18, 2018
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He may be the BEST doctor, but his nursing staff is disorganized and do NOT, I repeat, do NOT know what they are doing when it comes to getting authorization from insurance companies!!!
What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Staff wasn't friendly
5 others found this helpful
Helpful
Marble Falls – May 17, 2018
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My court case will be over soon and I can't wait to see my extended family again. I miss you all and will be glad to get back on board. Hope to see you soon.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 others found this helpful
Helpful
Elizabeth Lockhart in Schertz, TX – May 24, 2017
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About Me

biography

Dr. Roberto Diaz, MD is a pain medicine physician in San Antonio, TX and has over 15 years of experience in the medical field. He graduated from University of Texas Health Sciences Center at San Antonio Long School of Medicine in 2005. He is affiliated...read more
  • Pain Medicine

  • Anesthesiology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Utmb Interventional Pain Medicine

    Fellowship Hospital
  • Utmb Anesthesiology

    Residency Hospital, 2011
  • University Of Texas Houston Orthopedic Fellowship

    2008
  • Methodist Hospital General Surgery

    Internship Hospital, 2006
  • University Of Texas Health Sciences Center At San Antonio Long School Of Medicine

    Medical School, 2005
  • Baylor University

    Undergraduate School, 2000
American Board of Medical Specialties®
American Board of Anesthesiology®
Anesthesiology
Pain Medicine
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • English

  • Spanish

Locations

Practice

Office5522 Lone Star Pkwy Ste 101 San Antonio, TX 78253
1
  • Call
  • Fax
  • Hours
    • Mon: 8:30am - 5:00pm
    • Tue: 8:30am - 5:00pm
    • Wed: 8:30am - 5:00pm
    • Thu: 8:30am - 5:00pm
    • Fri: 8:30am - 12:00pm
    • Sat: closed
    • Sun: closed
  • Directions
Carpenter Health Management LLC1510 S Main St Boerne, TX 78006
2
  • Call
  • Fax
  • Hours
    • Mon: 8:30am - 5:00pm
    • Tue: 8:30am - 5:00pm
    • Wed: 8:30am - 5:00pm
    • Thu: 8:30am - 5:00pm
    • Fri: 8:30am - 12:00pm
    • Sat: closed
    • Sun: closed
  • Directions

Affiliated Hospitals

  • Hill Country Memorial Hospital

    1020 S State Highway 16
    Fredericksburg, TX 78624
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    3% higher than the national average

    86%
    Patients said that doctors always listened to them and explained things well

    8% higher than the national average

    View all patient feedback
  • Peterson Regional Medical Center

    551 Hill Country Dr
    Kerrville, TX 78028
    Recipient of 3
    hospital awards

    Outstanding Patient Experience Award™ (2024, 2023, 2022)

    Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

    View all awards

    How patients felt about the care they received at this hospital.

    89%
    Patients said they were given information about recovering at home

    5% higher than the national average

    81%
    Patients said their room and bathroom were always kept clean

    14% higher than the national average

    View all patient feedback
  • Medina Regional Hospital

    3100 Avenue E
    Hondo, TX 78861

    How patients felt about the care they received at this hospital.

    92%
    Patients said they were given information about recovering at home

    4% higher than the national average

    87%
    Patients said that doctors always listened to them and explained things well

    5% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality