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Dr. Stacy Tompkins, MD

Dr. Stacy Tompkins, MD

Dermatology*
30+ years of experience

Dr. Stacy Tompkins, MD is a dermatologist in San Diego, CA and has over 30 years of experience in the medical field. Dr. Tompkins has extensive experience in Cosmetic Skin Procedures, Skin Conditions, and Skin Cancer & Excision. She graduated from Tulane University School of Medicine in 1990. She is affiliated with medical facilities UC San Diego Health Hillcrest Hillcrest Medical Center and Montrose Regional Health. She is accepting new patients and telehealth appointments.

3.4 Star Rating
Based on 18 reviews 3.4 Star Rating (18 reviews)

West Dermatology La Jolla/UTC

9339 Genesee Ave Ste 350A San Diego, CA 92121
Telehealth available

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Dr. Tompkins' Reviews

Likelihood to recommend Dr. Tompkins

3.4
18 ratings, 13 with a written review
5 star
61%
61%
4 star
0%
0%
3 star
0%
0%
2 star
0%
0%
1 star
39%
39%

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My experience is she was rude, in a rush, did not follow my questions, refused to provide an adequate screening…her reviews have to be fraudulent…please don’t see this doctor
What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
1 other person found this helpful
Helpful
Mk – Aug 15, 2024
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I was in a lot of pain for eczema on my lips, and when I went to see Dr. Tompkins, I was only seen by her for less than 5 minutes. 1. She made me feel stupid when I was telling her about an allergy to a medication; she told me I was using the term “allergy” incorrectly. 2. She looked at my lips for 2 seconds, and I’m not even sure she looked at the picture I showed her on my phone. 3. When I asked her what she thought could be causing the eczema and whether it could be an allergy, she responded, “we don’t do allergy tests. An allergist can do that for you. Any other questions?” I understand that eczema is not a life threatening problem. However, I was in a great deal of pain and it interfered with my ability to eat. I expected her to listen to the details of my condition history and show some compassion. At the very least, I did not expect to leave the office feeling judged, rushed, and dismissed. I am cancelling my next appointment with her, and you should too.
What went well
  • Office environment
  • Appointment scheduling
  • Staff friendliness
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Mar 03, 2020
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Everyone in this office is so nice. Minimum wait time and they whisk you right back. Very professional, but warm and friendly.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Graycelyn Lovr – Jan 10, 2020
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Excellent service. I was seen at my scheduled appointment time. Dr. Tompkins did a thorough skin check and offered good suggestions for my skin care. I felt she spent enough time with me and was not rushed. I will come back to Dr. Tompkins.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Marlese – Sep 18, 2019
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She was uninterested in questions I asked. Rushed thru the appointment. Charged my insurance for this she did not do. Her assistant even apologized to me.
What went well
No results
What could be improved
No results
1 other person found this helpful
Helpful
Aug 07, 2019
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Excellent, prompt and efficient service. In and out in 15 minutes. All on time.
What went well
No results
What could be improved
No results
Helpful
ricardo – Jul 10, 2019
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Many thanks to Dr. Tompkins at West Dermatology for a thorough skin check and suggestions for sun damage protection. I was seen very soon after arriving at the office and found the staff to be helpful and friendly. Dr Tompkins has an exemplary medical background and has worked and/or trained in the best hospitals in the country. She has expertise and a kind, attentive manner. I am very satisfied with the medical care I received at West Dermatology.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Martha Simpson in San Marcos – Nov 14, 2018
Thank you for your feedback, Martha! We are so... Read More
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Dr. Tompkins was rude to both me and her assistant. I will not be coming back.
What went well
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
2 others found this helpful
Helpful
Oct 17, 2018
We are so sorry for your frustrations. We can... Read More
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My experience with Dr. Tompkins was extremely poor. I would not recommend seeing this doctor. I am in the healthcare profession and I have never been treated so poorly. Dr. Tompkins treated me based on my insurance, not as a human being (let alone a patient). She was completely unprofessional and would not see to my other needs beyond a mole referral. She was rude and rushed. Do not bother going to see her as a physician.
What went well
  • Wait times
What could be improved
  • Office environment
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 others found this helpful
Helpful
San Diego California – Oct 17, 2018
We are so sorry for your frustrations. We can... Read More
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I developed a problem with angular chelitis at the corner of my mouth, and was referred to Dr. Tompkins. Dr. Tompkins explained why this was happening, prescribed an ointment, and advised me on how to prevent the problem from re-occuring in the future. She was very knowledgeable, professional and personable. Upon application of the ointment, the problem significantly improved within 24 hours. Thank you!
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
Carlsbad – Apr 28, 2018
Thank you so much for your kind review. We hope... Read More
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Thank you for the positive feedback! To share your review, please copy your text and click a link below: I have been a patient of Dr Tompkins for over 12 years now. She is amazing! She is the best diagnostician and most thorough dermatologist I have ever been to. I have been previously diagnosed with five separate melanomas and thanks to Dr. Tompkins they have all been diagnosed in early stages. She always runs on time and spends as much time as you need to go over any concerns.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
1 other person found this helpful
Helpful
Melissa in Temecula, Ca – Feb 07, 2018
Thank you so much for sharing your experience... Read More
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In my experience she was not "professional", a little rude even, and impatient. This would not have bothered me enough to write any kind of review, but what got me was how rude she was to her assistants. When Dr. Tompkins exited the exam room, followed by her assistant and myself, I watched the door slam right in the assistants face.. I do not consider treating your employees poorly to be professional behavior, and I will be finding a different doctor in the fu
What went well
No results
What could be improved
  • Office environment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
5 others found this helpful
Helpful
Dec 01, 2017
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I have been a patient of Dr. Tompkins for over 10 years. I arrived to my most recent appointment 11 minutes late. It was a new location in UTC instead of La Jolla and there was construction going on which made me late. When I arrived I told the front office staff my name and they said "oh you're a new patient." I said "no." And they insisted I must be a new patient. Then they told me I was too late to see the doctor and I would need to reschedule. The "Office Manager" was also rude.
What went well
  • Office environment
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Staff wasn't friendly
5 others found this helpful
Helpful
Christine Morales in San Diego, CA – Aug 29, 2017
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About Me

care philosophy

"As a native San Diegan and a practicing dermatologist here for over 20 years, I am thrilled to be a part of this new, groundbreaking skin care center. It truly is a unique, state-of-the-art facility staffed by colleagues who are leaders in our...read more

biography

Dr. Tompkins, a native of San Diego, completed her dermatology training at Cornell-Weill Medical Center in New York. She received instruction at many prestigious hospitals such as the Memorial Sloan-Kettering Cancer Center, the New York Hospital,...read more
  • Dermatology

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Ny & Presby Hp-cornell Campus, Dermatology Tulane University Hospital & Clis, Internal Medicine

    Residency Hospital
  • Tulane University School Of Medicine

    Medical School, 1990
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.
  • American Academy of Dermatology, Member

  • American Society for Laser Medicine and Surgery, Fellow

  • American Medical Association, Member

  • English

  • French

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Locations

West Dermatology La Jolla/UTC

West Dermatology La Jolla/UTC9339 Genesee Ave Ste 350A San Diego, CA 92121
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