Erica Kouns, NP

Nurse Erika seemed to be more interested in scheduling me for procedures I didn’t need before investigating my heath via bloodwork or anything. I wanted to get a second opinion and she was pushy. They are all about billing insurance. I never even SAW a doctor!

My first encounter with Ms. Kouns was very rushed. I left feeling confused and not knowing what procedures I was having done or what I needed to do. I never received a colonoscopy or endoscopy prep sheet in the mail as promised OR in person. Erika speaks AT you and doesn’t let you speak back. If you do get a few words in, she tells you you’re being disrespectful. This woman is a narcissist and doesn’t care about your well being. This office needs DOCTORS not nurses pretending to be doctors. She hung up on me bc I was crying bc she wouldn’t let me explain my gastroparesis had been happening for 10+ years. She just wants to label everyone as a drug addict and her doctor in crime likes to label everyone with mental illness. They just don’t know what they are doing. I’ve never been treated with such awful care or with less dignity in my entire life. AVOID THIS WOMAN AND DR BACH AT ALL COSTS. now I’m just sick AND depressed. Thanks for NOTHING. Also to punish me, she didn’t call in meds

All she wanted to do was a colonoscopy and was upset when I said I wanted to wait until the side effects of a drug had worn off. She sounded like a used car salesman on commission. Asked if I wanted to die of colon cancer even without tests.

Erica was well prepared ae had read all my medical records before seeing me. Hence, she was able to ask informed questions and listen intently. She had an "holistic" view of my problems as felt that proceeding with invasive procedures immediately was not wise until other possible causes of my symptoms were examined. I am very impressed with Erica's knowledge and professionalism. I recommend her highly.