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Dr. Jenny Andrus, MD

Dr. Jenny Andrus, MD

Interventional Pain Medicine*
20+ years of experience

Dr. Jenny Andrus, MD is an interventional pain medicine physician in Newport News, VA and has over 20 years of experience in the medical field. She graduated from Eastern Virginia Medical School in 2004. She is affiliated with medical facilities such as Sentara Careplex Hospital and Bon Secours Mary Immaculate Hospital. She is accepting new patients and telehealth appointments.

2.5 Star Rating
Based on 51 reviews 2.5 Star Rating (51 reviews)

Practice

250 Nat Turner Blvd S Newport News, VA 23606
Telehealth available

Make an Appointment

At a Glance

  • Areas of Expertise
    Dr. Andrus specializes in the areas of Pain Medicine & Physical Medicine & Rehabilitation. See board certifications
  • Offers Telehealth
    This doctor offers telehealth appointments. Call the office to schedule an appointment.
  • Practices at Top Hospital
    Patient Safety Excellence Award™ See hospitals
  • Hospital Satisfaction
    Patients said they were highly satisfied at this doctor's hospital. See hospitals
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Dr. Andrus' Reviews

Likelihood to recommend Dr. Andrus

2.5

51 ratings, 19 with a written review
5 Star
37%
37%
4 Star
0%
0%
3 Star
0%
0%
2 Star
2%
2%
1 Star
61%
61%

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RecentHighestLowestMost Helpful
What went well
  • Wait times
What could be improved
  • I didn't feel respected
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
4 people found this helpful
Helpful
Grace – May 03, 2024
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What went well
  • I felt respected
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
May 14, 2023
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What went well
  • Appointment scheduling
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Wait times
What could be improved
  • Didn't listen or answer questions
  • Didn't trust the provider's decisions
Helpful
Dr. G – Mar 05, 2023
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What went well
No results
What could be improved
No results
Helpful
Robert Owens – Jan 28, 2022
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What went well
No results
What could be improved
No results
15 people found this helpful
Helpful
Gina – Jan 25, 2020
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Cathy in Suffolk, VA – Nov 21, 2018
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
19 people found this helpful
Helpful
Tracey J in Windsor , VA – Nov 17, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
2 people found this helpful
Helpful
Edna Whittemore in Hampton, VA – Oct 04, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
5 people found this helpful
Helpful
Vicky Feliciano in Smithfield Virginia – Apr 23, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
4 people found this helpful
Helpful
Stan in Newport News – Feb 08, 2018
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Janet Eaton in Newport News, VA – Jun 26, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
No results
3 people found this helpful
Helpful
Providence Forge, VA – Jun 19, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
2 people found this helpful
Helpful
Suffolk, VA – Apr 25, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
Helpful
BARBARA MERCER in Newport News, VA – Feb 07, 2017
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What went well
  • Wait times
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
16 people found this helpful
Helpful
J in Newport news va – Jan 27, 2017
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
What could be improved
  • Long wait times
1 person found this helpful
Helpful
Rosemary Tulloch in Yorktown, VA – Nov 12, 2016
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What went well
  • Appointment scheduling
  • Listened & answered questions
  • Explained conditions well
  • Staff friendliness
  • Appointment wasn't rushed
  • Trusted the provider's decisions
  • Wait times
What could be improved
No results
3 people found this helpful
Helpful
Yorktown, VA – Aug 25, 2016
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What went well
  • Appointment scheduling
What could be improved
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Appointment was rushed
  • Didn't trust the provider's decisions
  • Long wait times
21 people found this helpful
Helpful
A weaver in Hampton – Mar 19, 2016
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What went well
No results
What could be improved
  • Difficult to schedule appointment
  • Didn't listen or answer questions
  • Didn't explain conditions well
  • Staff wasn't friendly
  • Appointment was rushed
  • Didn't trust the provider's decisions
24 people found this helpful
Helpful
kimberly keel in saluda. va – Feb 05, 2016
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About Me

biography

Dr. Jenny Andrus, MD is an interventional pain medicine physician in Newport News, VA and has over 20 years of experience in the medical field. She graduated from Eastern Virginia Medical School in 2004. She is affiliated with medical facilities...read more
  • Interventional Pain Medicine

  • Pain Medicine

  • Physical Medicine & Rehabilitation

*Healthgrades does not verify qualifications for medical specialties. Please verify your provider's specialty and qualifications directly with your provider and applicable medical board.

  • Virginia Commonwealth University School Of Medicine

    Fellowship Hospital
  • Physical Med And Rehabilitation

    Residency Hospital
  • Eastern Virginia Medical School

    Internship Hospital, 2005
  • Eastern Virginia Medical School

    Medical School, 2004
  • College Of William And Mary

    Undergraduate School, 2000
American Board of Medical Specialties®
American Board of Physical Medicine & Rehabilitation®
Pain Medicine
Physical Medicine & Rehabilitation
For detailed information about any of the below board actions, please search for the provider's records on the linked state licensing board or the Federation of State Medical Boards. To learn more about the difference between these sources, please refer to our FAQs.
Healthgrades has not received any data indicating a board action exists for this provider.

Locations

Practice

Orthopaedic and Spine Center250 Nat Turner Blvd S Newport News, VA 23606
1
  • Call
  • Fax
  • Hours
    • Mon: 8:00am - 5:00pm
    • Tue: 8:00am - 5:00pm
    • Wed: 8:00am - 5:00pm
    • Thu: 8:00am - 5:00pm
    • Fri: 8:00am - 5:00pm
  • Directions

Affiliated Hospitals

  • Riverside Walter Reed Hospital

    7519 Hospital Dr
    Gloucester, VA 23061

    How patients felt about the care they received at this hospital.

    90%
    Patients said they were given information about recovering at home

    3% higher than the national average

    84%
    Patients said that doctors always listened to them and explained things well

    6% higher than the national average

    View all patient feedback
  • Riverside Regional Medical Center

    500 J Clyde Morris Blvd
    Newport News, VA 23601

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    79%
    Patients said that doctors always listened to them and explained things well

    3% higher than the national average

    View all patient feedback
  • Sentara Careplex Hospital

    3000 Coliseum Dr
    Hampton, VA 23666
    Recipient of 6
    hospital awards

    Patient Safety Excellence Award™ (2025, 2024, 2023)

    Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

    View all awards

    How patients felt about the care they received at this hospital.

    85%
    Patients said they were given information about recovering at home

    1% higher than the national average

    80%
    Patients said that doctors always listened to them and explained things well

    4% higher than the national average

    View all patient feedback
Learn more about how Healthgrades measures Hospital Quality