Dr. Paul Biedenbach, DO

Terrible! Total lack of communication. This office was supposed to set an appointment with another ENT specialist at Metro health and let me know when the appointment was set. I never received a phone call or any message at all. I called them to find out and I was told I would receive a call by the end of that day. Guess what? No phone call, ever. I called and got the doctors number and called him myself. I can't see him until late December. I need this procedure done now (in December) before my insurance premiums kick back to zero. No help at all from this office. Totally unprofessional!

Last in class is still a Doctor... Does not listen, puts things in report that are inaccurate, bad attitude. Office workers are lazy and have bad attitudes. Worst Doctor I have ever been to. Will go to my dogs vet before I go back to this clown. Payment is more important to this place than helping you with your illness.

He is an amazing Doctor. My daughter seen him first and she had tubes in her ears 15 years ago. My son had his tonsils out. I have been treated by him also for years. I completely trust him. He is patient and listens to me. His staff is completely awesome. They get me in to see the Dr. right away. Dr. Biedenbach and his staff are caring and extremely polite. I highly recommend him!!

This is the worse experience in a Dr. I have ever in my life went to. His staff are as incompetent as he is. They are genuinely NON CARING. After begging him to take my daughters tonsils out 10weeks later 15 emergency room visits, here I sit in the waiting room after a Savior of a surgeon literally just wanted his information because he couldn’t believe someone let her go like this. He said these were the worst tonsils he had seen in 30 yrs as a Otolaryngologists. Dr. Biedenbach, just QUIT!

I am only leaving a 1 star because the ear specialist was wonderful to my son. However the same can't be said about the staff of the office. The girls up front are very rude and not friendly by any means. They reschedule our appointments due to their scheduling issue and then acted like I was the inconvenience. They also treated my mother with disrespect when she took him to his appointment asking if she really was the grandmother. Who does that? Never going back..find another office!!

Very unpersonable. Does not listen to concerns of parents. My son has eat infection after eat infection, 3 sets of tubes. I questioned whether something else could be going on and he dismissed me. I heard him talking to someone in the hallway about how parents don't know what they are talking about. A year later, son was diagnosed with common variable immunodeficiency.

Poor follow through. Waited two weeks for a referral and finally got another doctor to take care of it.